Entity
Description
  • Value proposition

    "Improving the ​efficiency of interactions​ between a brand and its customers"​

    Odigo is global provider of Contact Centre as a Service (CCaaS) solutions that enhance interactions between a brand and its customers. A pioneer in the customer experience (CX) market in France and now a European leader, for almost 40 years Odigo has supported more than 250 major companies in over 100 countries.

    Driven by a deep sense of professionalism, pragmatism and imagination, Odigo stands out for the unrivalled reliability and robustness of its solution, offering the best voice quality MOS (Mean Opinion Score) on the market. Our experts help private and public organisations choose and deploy the CX solutions and AI to ensure maximum performance and customer satisfaction.

    Contact Center as a Service, Customer Experience, Enterprise Cloud Contact Center, CRM Integrations, Contact Center Solutions, Customer Services, AI, and QM

  • Original language

    "Améliorer l'efficacité des interactions entre une marque et ses clients"

    Odigo est un éditeur d’envergure mondiale de solutions de Contact Center as a Service (CCaaS) qui améliore les interactions entre une marque et ses clients. Pionnier sur le marché de l’expérience client en France et aujourd’hui parmi les leaders européens, Odigo accompagne depuis près de 40 ans plus de 250 grandes entreprises dans plus de 100 pays.

    Animé par un profond sens du professionnalisme, du pragmatisme et de l'imaginatif, Odigo se distingue par la fiabilité et la robustesse inégalées de sa solution, offrant la meilleure qualité de restitution de la voix (MOS) du marché. Nos experts aident les organisations privées et publiques à choisir et déployer les modèles relationnels et les IA adaptés pour assurer une performance et une satisfaction client maximales.

  • Odigo: CX inspired by empathy, driven by technology

    Welcome to the Odigo website, learn about the innovative features in our CCaaS solution or current CX thinking in our range of content.

  • https://www.odigo.com/
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