Value proposition

We want to make people happy

Shirute Ltd is a creative, competent and enthusiastic customer experience agency delivering business excellence to systematically plan, create, manage and measure engaging customer experiences in all customer interaction channels and touchpoints. Our strongest competencies are customer experience research, customer experience strategy planning & design and voice of customer. We also care about your customer dialogue and customer data-driven business.

Our LEGO Serious Play workshops help your organisation develop any of your People Experiences: Customer Experience (CX), Employee Experience (EX), Candidate Experience and Partner Experience in an energetic and playful - but serious - manner.

Our Customer Experience Path(R) offering can be applied to developing cross-channel customer experiences across different industries. We service clients in banking & insurances, construction, energy, fashion, gaming, healthcare & wellness, hospitality & travel, media, public sector, retail, and telecom.

More information: www.shirute.fi

Customer Experience Path(R), Customer experience design & management, Customer loyalty, Customer lifetime value, Customer insight, Customer risk & reputation management, Customer dialogue, Customer lifetime relationship management, and Co-creation