Eloquant
Created in 2001
- BETA
Up & running (A)
Existing signals show a regular activity Social networks
1,139 91 3,666Activities
Technologies
Entity types
Location
94 Rue de Villiers, 92300 Neuilly-sur-Seine, France
Neuilly-sur-Seine
France
Employees
Scale: 51-200
Estimated: 93
SIREN
434132155Engaged corporates
17
3 13Added in Motherbase
4 years, 8 months ago
fintech Value proposition
Créez des conversations mémorables entre vos clients et vos collaborateurs #CCaaS #VoC #PlateformeCloud #RelationClient
Specialist in Customer Services since 2001, Eloquant is the only French-based company proposing a Next Generation Customer Relationship Solution in SaaS mode integrating both Dialogue and Listening:
Dialogue:
- Cross-channel inbound and outbound contact management: telephone, email, web, SMS, chat, social media...
Listening:
- On-line surveys, feedback management, satisfaction measures, information collection and analysis.
- On-line semantic and linguistic services.
Our combination of skills and expertise makes Eloquant more than simply a software editor. We are able to provide high value-add services and a high level of support in your Customer Relationship projects.
Eloquant is proud to count 35% of the companies listed in the CAC40 among our customers - but we are equally proud of our SME and public service customers.
Some figures:
- 60 experts in customer services at our sites in Paris and Grenoble
- More than 300 million customer interactions per year
- 20% of turnover invested in R&D
- Subsidiary of Gibmedia, 180 employees and more than 39 M€ turnover
Follow us on @EloquantNews
Solutions Relation Client, Cloud Computing / SaaS, Gestion des Interactions Multicanal, Enquêtes en ligne, Mesure de la satisfaction clients, Cabinet d'études, Feedback management, Solutions pour Centres de contacts, Analyse sémantique, Relation client, Voix du client, and Service clientOriginal language
Créez des conversations mémorables entre vos clients et vos collaborateurs #CCaaS #VoC #PlateformeCloud #RelationClient
Spécialiste de la Relation Client depuis 2001, Eloquant est un éditeur et partenaire engagé pour accompagner les entreprises européennes à gérer, orchestrer, mesurer et améliorer les conversations avec leurs clients grâce à une plateforme Cloud d’Expérience Client, solution étendue de Centre de Contact (CCaaS) et de Voix du Client (VoC).
🤝 Eloquant délivre des solutions technologiques fiables et flexibles, et un accompagnement de bout en bout en tant qu’éditeur, opérateur, intégrateur de ses solutions, avec des experts dédiés pour vous accompagner tout au long du partenariat.
📈 Eloquant est fière de compter, parmi ses clients, 35% des entreprises du CAC40, des acteurs majeurs des secteurs privé et public et de nombreuses PME.
🔒 Eloquant est un des seuls éditeurs du marché certifié ISO 27001 et ISO 27701, pour vous garantir une protection complète de vos données les plus sensibles : celles de vos clients !
📊 Quelques chiffres :
+450 Millions d’interactions multicanal et +150 Millions d’enquêtes multicanal/an
+340 clients actifs dans tous les secteurs d’activité : Mutuelles/Assurances, Banques, Industrie, Energie, Transports, Telecom, Retail.....
+40 pays en Europe
+ 120 Experts Relation Client
Eloquant I Your partner to optimize your customer relationships
Eloquant delivers reliable, flexible, and complementary business solutions to help you manage and optimize your customer relationships.
https://www.eloquant.com/en/
| Corporate | Type | Tweets | Articles | |
|---|---|---|---|---|
 SFR Telecoms, Telecommunications | SFR Telecoms, Telecommunications | Other 26 Nov 2023 | | |
 CCI France Chamber of commerce, Government Administration | CCI France Chamber of commerce, Government Administration | Other 26 Nov 2023 | | |
 MGEN Insurance | MGEN Insurance | Other 12 Oct 2023 | | |
 Allianz X Insurance, Venture Capital and Private Equity Principals | Allianz X Insurance, Venture Capital and Private Equity Principals | Other 22 Feb 2021 | | |
 Groupe Randstad France Human ressources, Human Resources Services | Groupe Randstad France Human ressources, Human Resources Services | Other 2 Mar 2023 | | |
 Digital League Public business cluster, Software Development | Digital League Public business cluster, Software Development | Not capitalistic Partnership Event 12 Feb 2024 | | |
 Bouygues Telecom Telecoms, Telecommunications | Bouygues Telecom Telecoms, Telecommunications | Not capitalistic Partnership Event 21 Jun 2018 | | |
 Région Auvergne-Rhône-Alpes National and local authorities, Government Administration | Région Auvergne-Rhône-Alpes National and local authorities, Government Administration | Not capitalistic Partnership Event 22 Sep 2020 | | |
 L'Argus de l'assurance Insurance, Newspaper Publishing | L'Argus de l'assurance Insurance, Newspaper Publishing | Not capitalistic Not partnership Event 21 May 2019 | | |
 Adobe IT services, Software Development | Adobe IT services, Software Development | Not capitalistic Not partnership Event 31 Mar 2021 | | |