Value proposition

Elevating customer experiences with leading BPO, innovative origination solutions, and digital transformation expertise.

Target Group is part of the Tech Mahindra global family, our mission is to transform customer experiences while helping clients scale at speed through digital transformation.

We’re more than just in-life servicing. We’re a leading provider of business process servicing and operational transformation for over 30 top-tier financial institutions globally, our clients include big name public bodies and FinServ across lending and investments markets. DVLA, BBC and Shawbrook Bank to name a few.

Our award-winning originations platform, Mortgage Hub is transforming the mortgage experience for lenders, brokers, and customers. Our digital-first, customer-centric platform enables rapid Decisions in Principle, streamlining the mortgage process through extensive ecosystem integrations. It’s designed to meet the unique needs of mutuals, offering a member-centric approach that aligns with their structure.

Our leading fintech platform manages over £11 billion in assets, enabling our clients to automate complex critical processing, servicing, and administration of loans and investments. Alongside servicing and software solutions, Target leverages deep domain expertise to advise on process improvement, due diligence, and regulatory compliance.
Target systems currently process over 19 million accounts and collect £3 billion of direct debit payments each year for major clients.

By combining Target Group’s FCA-regulated customer servicing and platform expertise with the transformation and infrastructure excellence of our parent, Tech Mahindra, we provide a unique single-vendor solution to give our clients an edge.

We create value collaborating closely with our clients to revolutionise their customer journey and operations. We're not just service providers; we're partners in your journey towards excellence.

Business Process Management, Lending Software, Business Transformation, Business Process Outsourcing, Originations , Mortgage Software, BPO and BPS, Digital Transformation , Resource Augmentation , BPaaS, and SaaS