Entity
  • Intercom

    Created in 2011
  • BETA

    Up & running (A)
    Existing signals show a regular activity
  • Social networks

    41,266 42,308 26,826 137,360
  • Entity types

  • Location

    KPMG Building, 55 2nd St 4th Floor, San Francisco, CA 94105, USA

    San Francisco

    United States of America

  • Employees

    Scale: 501-1000

    Estimated: 1,499

  • Engaged corporates

    37
    12 12
  • Added in Motherbase

    4 years, 10 months ago
Description
  • Value proposition

    There's a new way to do customer service.

    Intercom is the only complete AI-first customer service platform, enhancing the customer experience, improving operational efficiency, and scaling with your business every step of the way. Our AI-first platform is built on a single AI system, with three major components that will allow you to deliver the remarkable customer service you’ve spent decades striving for:

    AI Agent: Customers no longer wait or get deflected. AI Chatbot provides instant accurate, responses, 24/7 to most questions. Only complex interactions transition to tickets.

    AI Copilot: Agents no longer manually, slowly look things up. AI Copilot is ever-present, connected to all data and systems, and provides information in real time. Instant ramp time for new agents, and agents needing to know new things.

    AI Analyst (Coming soon): Leaders no longer manually compile reports without full coverage. AI Insights proactively provides a holistic view across 100% of conversations, with clear suggested areas of improvement.

    Founded in 2011 and backed by leading venture capitalists, including Kleiner Perkins, Bessemer Venture Partners and Social Capital, Intercom believes there's a new way to do customer service.


    Customer Relationship Management, Customer Engagement, Customer Communication, Live Chat, Customer Support, Customer Feedback, Marketing Automation, Helpdesk, Mobile, Customer Service, AI, Chat Bots, CX, Customer Experience, Shared Inbox, and Support Automation

  • Intercom: The complete AI-first customer service solution

    Intercom is the complete AI-first customer service solution, giving exceptional experiences for support teams with AI agent, AI copilot, tickets, phone & more

  • https://www.intercom.com/
Corporate interactions BETA
Corporate TypeTweets Articles
Cegid
Cegid
IT services, Software Development
Cegid
IT services, Software Development
Other

20 Jan 2021


HUB612
HUB612
Startup accelerator & VC, Financial Services
HUB612
Startup accelerator & VC, Financial Services
Other

5 Feb 2019


Slush
Slush
Non-profit Organizations
Slush
Non-profit Organizations
Not capitalistic
Partnership
Not event

1 Dec 2017

21 Nov 2023



Web Summit
Web Summit
IT Services and IT Consulting
Web Summit
IT Services and IT Consulting
Not capitalistic
Not partnership
Event

18 Nov 2021

7 Nov 2022



Airbnb
Airbnb
Real Estate, Software Development
Airbnb
Real Estate, Software Development
Not capitalistic
Not partnership
Event

23 Jun 2021


Google
Google
IT services, Software Development
Google
IT services, Software Development
Other

5 Oct 2021


Amazon Web Services (AWS)
Amazon Web Services (AWS)
IT services, IT Services and IT Consulting
Amazon Web Services (AWS)
IT services, IT Services and IT Consulting
Other

1 Sep 2022


PayPal
PayPal
IT services, Software Development
PayPal
IT services, Software Development
Other

13 Jul 2022


Stripe
Stripe
IT services, Internet
Stripe
IT services, Internet
Not capitalistic
Partnership
Not event

21 Mar 2022

1 Sep 2022



Apple
Apple
Consumer Electronics, Computers and Electronics Manufacturing
Apple
Consumer Electronics, Computers and Electronics Manufacturing
Other

3 Dec 2020


Similar entities
Loading...
Loading...
Social network dynamics