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Location
110 W Vine St 5th Floor Ste 17, Lexington, KY 40507, USA
Lexington
United States of America
Employees
Scale: 1001-5000
Estimated: 1,000
Engaged corporates
0Added in Motherbase
4 years, 10 months agoAmazing Customer Experiences. Together.
Founded in 2015, Helpware is a company taking a modern approach to the outsourcing industry. We created the company to change perceptions of what outsourcing is and can be, and we did that by building amazing cultures in each of our locations, and by simply treating our employees better. With Helpware, we are all a team and family, and you'll see that true difference when partnering with us.
Helpware builds customized teams in Customer Service and Back Office for industry-leading startups and modern companies. With offices in California, Colorado, Kentucky, Ukraine, Philippines, Germany, and Mexico, we have the global scale to tailor custom teams and processes for success to our many powerhouse clients.
Helpware has grown over the years, initially catering to startup client partners, and has now evolved into creating client partnerships with large enterprises as well.
Customer Support, Customer Experience, Backoffice Support, AI Training, ML Training, SaaS, Ecommerce, BPO, and Customer Service
Helpware’s outsourced digital customer service connects you to your customers where they are. We offer BPO that drives brand loyalty including Call Center, Answering Service, Chat, Technical, and Email support.