“We can solve that.”
From lost cards to missed transfers—Too often, basic banking tasks—still feel frustratingly clunky and inconvenient.
David More, Lead Platform Software Engineer at Kasisto AI, shares how AI is pushing past limitations and reshaping customer expectations. It’s not just about automation—it’s about empowering banks to deliver 24/7, intelligent, responsive service.

Navigating regulation and minimizing risk is critical—but the scale of the opportunity makes it worth the journey.

🎥 Watch this quick clip to hear how David and the platform team are building smarter systems that help banks serve customers exactly when they need it—and why that matters more than ever.

👉 Follow us for more insights from our team or reach out if you’d like to explore how AI can help your institution move faster, serve better, and innovate with confidence.

#BankingInnovation #AIinBanking #DigitalTransformation #FinancialServices #Kasisto #ConversationalAI #CustomerExperience #Fintech

🎥 Fireside Insight: The Future of AI in Banking
In this clip from our recent fireside chat, Kasisto AI’s Chief Product & Innovation Officer, Joshua Schechter, joins David Walker, Group CTO of Westpac, to explore how Agentic AI is redefining the customer and employee experience in financial services.

Josh shares how AI banking assistants are evolving beyond reactive chat-bots — able to preemptively manage financial tasks, not just respond to them. It’s like giving every customer their own personalized wealth manager, one who’s always on.

He also emphasizes what makes this possible in a regulated industry: robust guardrails, human oversight, and smart hand-offs — especially around sensitive areas like financial advice. It's a thoughtful balance of autonomy and accountability.

These Agentic AI agents aren’t just transforming the customer journey—they’re becoming indispensable tools for employees too, taking on complex, repetitive tasks with precision and compliance.

📌 This clip just scratches the surface. If you’re exploring how AI can truly move the needle for your bank or credit union, follow us for more or let’s start a conversation.

#AIinBanking #AgenticAI #Kasisto #Westpac #ConversationalAI #BankingInnovation #FinancialServices #DigitalTransformation #Fintech

What an energizing few days at Velera Live last week!
Our team at Kasisto had a great time connecting with credit union leaders who are leaning into innovation and re-imagining what modern member experiences can look like.

Big shout out to Faisal Nematt, our Sr. Director of Customer Success & Strategic Alliances, who spoke during the breakout session “Accelerating Innovation to Spur the Credit Union Movement.” He shared how Kasisto AI is helping credit unions bring AI into the hands of their members—making banking smarter, more personalized, and easier to navigate.

We also spent time in the Fintech Lounge, where we had some great conversations, answered tons of thoughtful questions, and gave a look at what’s next with our platform.

A few themes from the event that really stuck with us:

- AI is here—and it’s working: From self-service to fraud prevention to financial wellness, AI is making a difference now.

- No more “mullet banking”: A great front-end only goes so far. Real magic happens when everything works together behind the scenes.

- Gen Z expects more: Mobile-first, hyper-personalized, and values-driven. We’re excited to help credit unions meet them where they are.

- Open banking and personalization: The future is about member control, smarter data, and experiences that feel one-on-one.

Huge thanks to the Velera team for putting together such a forward-thinking event. And to everyone we met—thanks for the great conversations. Let’s keep building what’s next.

Did you attend, how was your experience? What are your thoughts on priorities for credit unions this year?

#VeleraLive #Kasisto #CreditUnions #Fintech #ConversationalAI #DigitalBanking #Innovation #MemberExperience

How do you decide when to bring bleeding-edge AI into your banking platforms?
In this quick clip from a recent fireside chat, Kasisto AI's Chief Product & Innovation Officer, Joshua Schechter, sits down with David Walker, Group CTO at Westpac, to talk about:

✅ How the team continuously evaluates new AI research
✅ What it takes for emerging technologies to earn a place in our platform
✅ Why reliability and trust still lead the way in financial services

As agentic AI moves from concept to practical implementation, our approach remains grounded in one goal: making banking smarter and safer.
👀 This clip just scratches the surface.

💬 Follow along for more insights from the conversation — or reach out to learn how we’re bringing real AI innovation to banks and credit unions today.

#AIinBanking #AgenticAI #FinancialServices #Kasisto #ConversationalAI #BankingInnovation #ResponsibleAI #FiresideChat #Westpac

AI is Reshaping Customer Expectations in Banking—Are You Ready?
In a recent fireside chat, David Walker, Group CTO at Westpac, and Joshua Schechter, Chief Product & Innovation Officer at Kasisto AI, discuss the rising influence of consumer AI on banking experiences.

💬 Today’s customers expect fast, intelligent, and conversational interactions. For banks, the challenge is clear: deliver on these expectations without compromising trust, accuracy, or compliance.

This short clip offers just a glimpse. Follow us for more insights—or connect with us if you’re navigating similar shifts in your organization.

What’s your strategy for balancing innovation and responsibility in the age of AI?

#AIinBanking #CustomerExperience #FinancialServices #ConversationalAI #GenAI #Kasisto #Westpac #BankingInnovation #DigitalTransformation