Value proposition

TRANSFORM THROUGH INSIGHT

Founded in 1998, NelsonHall is the industry's leading BPO and outsourcing analyst firm. Our disciplined evidence-based methodology facilitates accurate decision-making through timely access to current and objective marketplace information.

We work closely with our clients to create a value based relationship based on our unrivalled outsourcing knowledge to act as a trusted advisor, providing answers and making business sense of the complexity and challenges faced by both service buyers and service providers within the global outsourcing market.

Industry Insight Database, Key Vendor Assessments, IT Outsourcing, BPO Market Development, Customer Management Services, Healthcare & Insurance Sourcing, Banking Sourcing, HR Outsourcing, RPA, AI, Management Consulting, BPO, IT Services, Cognitive, Digital Transformation, Blockchain, IoT, Cyber, Big Data Analytics, and Cloud