AKIO
Created in 1998
- BETA
Up & running (A)
Existing signals show a regular activity Social networks
736 1,072 196 3,334Activities
Technologies
Entity types
Location
43 Rue de Dunkerque, 75010 Paris, France
Paris
France
Employees
Scale: 51-200
Estimated: 88
SIREN
762876498Engaged corporates
25
4 24Added in Motherbase
5 years, 3 months ago
e-reputation Value proposition
[Automatic translation follows] AKIO publishes Akio.cx, an innovative software suite that analyzes all interactions and assists the advisor.
Customer satisfaction is no longer simply a matter of providing a good response. A better understanding of customer expectations and a personalized response is becoming necessary.
This is why AKIO publishes Akio.cx, an innovative software suite that analyzes all interactions and assists the advisor in improving the Customer and Employee Experience, by relying on intelligent and collaborative technologies.
To learn more, visit www.akio.com/fr
Customer satisfaction is no longer simply a matter of providing a good response. It is becoming increasingly vital to gain better insight into the customers' expectations and to ensure that they receive a tailored solution.
Which is why AKIO has developed Akio.cx, an innovative software suite that analyzes all types of interactions and assists the advisor in improving the Customer and Employee Experience, by relying on intelligent and collaborative technologies.
For more information, www.akio.com/en
Contact Center Software, Customer Service Software, Social Listening and Analytics, Customer Relationship, eReputation, Voice of the Customer Analysis, Semantics, Voice, Telephone Operator, Mail, Chat, Social Networks, Messaging, Media Monitoring, Social Media Monitoring, Verbtim Analysis, Dashboards, Customer Interaction Management Platform, Unified Customer Relationship Management Software, Customer Experience, CCaaS, CRM, AI, UCaaS, KPI, CallCenter, callcenters, Customer Service, Contact Center, and AIOriginal language
AKIO édite Akio.cx, une suite logicielle innovante qui analyse l'ensemble des interactions et assiste le conseiller.
La satisfaction client ne se résume plus simplement à bien répondre. Une meilleure connaissance des attentes du client et une réponse personnalisée devient nécessaire.
C’est pourquoi AKIO édite Akio.cx, une suite logicielle innovante qui analyse l'ensemble des interactions et assiste le conseiller pour améliorer l’Expérience Client et Collaborateur, en s’appuyant sur des technologies intelligentes et collaboratives.
Pour en savoir plus, rendez-vous sur www.akio.com/fr
Customer satisfaction is no longer simply a matter of providing a good response. It is becoming increasingly vital to gain better insight into the customers' expectations and to ensure that they receive a tailored solution.
Which is why AKIO has developed Akio.cx, an innovative software suite that analyses all types of interactions and assists the advisor in improving the Customer and Employee Experience, by relying on intelligent and collaborative technologies.
For more information, www.akio.com/en
Logiciel centre de contacts, Logiciel service client, Social Listening and Analytics, Relation Client, eRéputation, Analyse de la voix du client, Sémantique, Voix, Opérateur de téléphonie, mail, Chat, Réseaux sociaux, Messaging, Veille médias, Veille médias sociaux, Analyse de Verbtim, Tableaux de bord, Plateforme de gestion des interactions client, Logiciel de gestion unifiée de la relation client, Expérience Client, CCaaS, GRC, IA, UCaaS, KPI, CallCenter, callcenters, Service Client, Centre de contact, and IA
Logiciel centre de contact omnicanal | AKIO, éditeur de logiciel
Editeur de logiciel centre de contact pour les services clients. Gestion des interactions voix et canaux digitaux. Analyse sémantique. Découvrez Akio.cx !
https://www.akio.com/fr/
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