Social networks
621 3,490 3,490Activities
Technologies
Entity types
Location
Bay Studios, Fabian Way, Skewen, Swansea SA1 8QB, UK
Skewen
United Kingdom
Employees
Scale: 51-200
Estimated: 34
Engaged corporates
19Added in Motherbase
5 years, 4 months agoEnabling great customer journeys
We're dedicated to helping organisations make great customer journeys effortless. We believe that customer experiences should be as efficient as possible, and that customers should be able to complete journeys in the method that suits them best, via the device of choice.
Our platform is used by global enterprises across 13 countries to enhance their offering. We have received numerous accolades for CX innovation, including at the UK Customer Satisfaction Awards, European Contact Centre and Customer Service Awards and CCA Excellence Awards.
As a company, we understand that delivering effortless experiences to customers at an enterprise level poses a unique set of challenges. Whether it is maximising the efficiency of operations, exceeding customer expectations or meeting industry regulations, we’re trusted by leading global businesses to deliver solutions that create best-in-class customer journeys and allow organisations to surpass their KPIs.
This improves conversion rates, efficiency and compliance for businesses, and means happier customers. And the beauty of it is that customers don't have to download any software or apps.
Financial services software solutions, Screen Sharing Solutions, Call Centre Software, Compliance Solutions, Electronic Signatures, Online and Sharing Meetings,, Co-browse Solutions, Document exchange, Fintech Solution, Web chat, Video-Conferencing, ID and e-signature, and Document Portal
AI-Powered Intelligent Document Processing, IDP, Document Collection, eSignatures, ID Verification for Secure and Compliant Customer Processes
Corporate | Type | Tweets | Articles | |
---|---|---|---|---|
Barclays Wealth Management Bank, Financial Services | Barclays Wealth Management Bank, Financial Services | Other 2 May 2018 | | |
HSBC Bank, Financial Services | HSBC Bank, Financial Services | Not capitalistic Partnership Event 16 Oct 2020 15 Jun 2023 | | |
Santander Bank, Banking | Santander Bank, Banking | Not capitalistic Not partnership Event 15 Dec 2022 | | |
General Electric Building supplies, Industrial Machinery Manufacturing | General Electric Building supplies, Industrial Machinery Manufacturing | Other 11 Oct 2019 | | |
EDF Energy, Renewable Energy Semiconductor Manufacturing | EDF Energy, Renewable Energy Semiconductor Manufacturing | Not capitalistic Not partnership Event 17 May 2018 | | |
Finance Innovation Public business cluster, French Cluster, Financial Services | Finance Innovation Public business cluster, French Cluster, Financial Services | Other 7 Nov 2019 | | |
Orange Telecoms, Law Practice, Telecommunications | Orange Telecoms, Law Practice, Telecommunications | Not capitalistic Not partnership Event 15 Jun 2017 | | |
BNP Paribas Bank, Banking | BNP Paribas Bank, Banking | Not capitalistic Partnership Event 11 Aug 2020 8 Nov 2022 | | |
Viva Technology Trade show, IT Services and IT Consulting | Viva Technology Trade show, IT Services and IT Consulting | Not capitalistic Partnership Event 16 May 2019 | | |
Financial Times Media, Newspaper Publishing | Financial Times Media, Newspaper Publishing | Other 3 Mar 2020 | |