Entity
Description
  • Value proposition

    The independent professional membership body for customer service, driving business performance across all sectors

    We are the independent professional membership body for customer service, working across all sectors to drive business performance through service excellence.

    We exist to improve your business performance by improving your customer experience.

    By working with business, the public sector and the Government, we are positioning the UK as world leaders in service – to build a strong economy.

    Customer Experience, Customer Service, Research & Insight, Training, and Accreditation

  • Institute of Customer Service ⋆ Inspiring a Service Nation

    The independent professional membership body for customer service, working to drive business performance through service excellence.

  • https://www.instituteofcustomerservice.com/
Catalyst interactions
Catalyst TypeTweets Articles
Ageas Group
Ageas Group
Insurance
Ageas Group
Insurance
Not capitalistic
Partnership
Not event

18 May 2023


Salesforce
Salesforce
IT services, Internet
Salesforce
IT services, Internet
Not capitalistic
Not partnership
Event

30 Sep 2019


Amazon
Amazon
IT services, Consumer Electronics, Software Development
Amazon
IT services, Consumer Electronics, Software Development
Not capitalistic
Not partnership
Event

10 Jul 2019


Stellantis
Stellantis
Automobile, Motor Vehicle Manufacturing
Stellantis
Automobile, Motor Vehicle Manufacturing
Other

9 Oct 2020


Google
Google
IT services, Software Development
Google
IT services, Software Development
Not capitalistic
Not partnership
Event

27 Nov 2020


Ipsos France
Ipsos France
Polling institute, Research Services
Ipsos France
Polling institute, Research Services
Other

13 Mar 2024


UK Atomic Energy Authority
UK Atomic Energy Authority
Research, National and local authorities
UK Atomic Energy Authority
Research, National and local authorities
Other

6 May 2021


Unibail-Rodamco-Westfield Unibail-Rodamco-Westfield
Real Estate
Other

12 Oct 2021


NHS England
NHS England
Insurance, Hospitals and Health Care
NHS England
Insurance, Hospitals and Health Care
Not capitalistic
Not partnership
Event

19 Oct 2021


Social network dynamics
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