Social networks
1,102 93 861 12,395Activities
Technologies
Entity types
Location
75 State St, Boston, MA 02109, USA
Boston
United States of America
Employees
Scale: 51-200
Estimated: 181
Engaged corporates
27Added in Motherbase
5 years, 6 months agoWe bring customers and brands closer together 📦
parcelLab is the only truly global enterprise post-purchase software provider, enabling brands to increase top-line revenue, decrease operational cost and complexity, and optimize customer experience in an unprecedented way.
Our award-winning post-purchase platform empowers brands to transform mundane operational touchpoints into the most differentiated and personalized experience, creating unique moments of pure joy for their customers.
Trusted by over 800 brands including IKEA, Chico’s, H&M, and Yeti, we actively manage the post- purchase experience across 175 countries and track shipping data from more than 350 carriers worldwide.
Customer Lifetime Value, Customer Retention, Performance Reporting, Post purchase experience, Post-Purchase Communication, SaaS, Retail, Customer Experience, eCommerce, Customer Centricity, Post-sales experience, Operations Experience Management, post-sales communication, OX, CX, returns tracking, order tracking, customer journey, OXM, and customer aquisition
Increase revenue, decrease operational costs, and optimize the customer experience with our post-purchase experience and returns software.
Corporate | Type | Tweets | Articles | |
---|---|---|---|---|
DELIVER | Other 11 Oct 2024 | | ||
Patagonia Retail | Patagonia Retail | Other 24 Sep 2021 | | |
FEVAD Non-profit Organizations | FEVAD Non-profit Organizations | Other 14 Feb 2022 | | |
Paris Retail Week Events Services | Paris Retail Week Events Services | Other 30 Sep 2021 | | |
Zalando footwear, Retail | Zalando footwear, Retail | Other 3 Dec 2021 | | |
Darty Consumer Electronics, Retail | Darty Consumer Electronics, Retail | Other 1 Nov 2020 | | |
Le Figaro Media, Newspaper Publishing | Le Figaro Media, Newspaper Publishing | Other 15 Feb 2021 | | |
Financial Times Media, Newspaper Publishing | Financial Times Media, Newspaper Publishing | Other 4 Mar 2021 | | |
Fraunhofer-Gesellschaft Research, Research Services | Fraunhofer-Gesellschaft Research, Research Services | Other 9 May 2019 | | |
DECATHLON FRANCE Retail and Distribution, Retail | DECATHLON FRANCE Retail and Distribution, Retail | Other 5 Jan 2021 | |