Hubware by Onepilot
Created in 2016
- BETA
Up & running (A)
Existing signals show a regular activity Social networks
1,188 6,086 512Activities
Technologies
Entity types
Location
55 Av. Louis Breguet, 31400 Toulouse, France
Toulouse
France
Employees
Scale: 11-50
Estimated: 3
SIREN
820030500Engaged corporates
11
4 4Added in Motherbase
6 years, 1 month ago
e-commerce Value proposition
Empower customer care agents with AI-powered smart suggestions.
Hubware was acquired by Onepilot in 2022 to build the first customer care operating system.
Hubware uses AI to provide human agents the tools they need to use the maximum amount of personal and contextual information for each response produced by the professional assistant. By creating the human/professional assistant “dream team”, companies are able to drive productivity gains and offer premium customer service.
Hubware observes how agents and customers interact; then through machine learning and data-science our “Professional Assistant” interprets the customer's situation, the question context, and predicts the correct answer that can be sent automatically or be in the form of a prepared or assisted response that needs to be validated by the agent.
artificial intelligence, customer service, machine learning, bank, and ecommerceOriginal language
Empower customer care agents with AI-powered smart suggestions.
Hubware was acquired by Onepilot in 2022 to build the first customer care operating system.
Hubware uses AI to provide human agents the tools they need to use the maximum amount of personal and contextual information for each response produced by the professional assistant. By creating the human/professional assistant “dream team”, companies are able to drive productivity gains and offer premium customer service.
Hubware observes how agents and customers interact; then through machine learning and data-science our “Professional Assistant” interprets the customer's situation, the question context, and predicts the correct answer that can be sent automatically or be in the form of a prepared or assisted response that needs to be validated by the agent.
Onepilot - Reinventing outsourcing
Customer care, sales missions or KYC in all languages and channels. The best human agents, 24/7, boosted by AI to reduce your costs up to 50%.
https://hubwa.re/
| Corporate | Type | Tweets | Articles | |
|---|---|---|---|---|
 FEVAD Non-profit Organizations | FEVAD Non-profit Organizations | Other 30 Nov 2021 | | |
 Air France Transport, Airlines and Aviation | Air France Transport, Airlines and Aviation | Other 31 Aug 2015 | | |
 Microsoft IT services, Software Development | Microsoft IT services, Software Development | Other 23 Sep 2020 | | |
 The Family Startup accelerator & VC, Venture Capital and Private Equity Principals | The Family Startup accelerator & VC, Venture Capital and Private Equity Principals | Not capitalistic Partnership Event 24 Jan 2017 | | |
 Le Village by CA Startup accelerator & VC, Business Consulting and Services | Le Village by CA Startup accelerator & VC, Business Consulting and Services | Not capitalistic Partnership Event 5 Mar 2020 | | |
 Digital 113 Public business cluster, IT Services and IT Consulting | Digital 113 Public business cluster, IT Services and IT Consulting | Not capitalistic Not partnership Event 13 Jun 2019 | | |
 La Région Occitanie / Pyrénées-Méditerranée National and local authorities, Government Administration | La Région Occitanie / Pyrénées-Méditerranée National and local authorities, Government Administration | Not capitalistic Not partnership Event 23 May 2019 | | |
 EDF Energy, Renewable Energy Semiconductor Manufacturing | EDF Energy, Renewable Energy Semiconductor Manufacturing | Not capitalistic Not partnership Event 13 Jun 2019 | | |
 Orange Telecoms, Law Practice, Telecommunications | Orange Telecoms, Law Practice, Telecommunications | Other 3 Feb 2015 | | |
 Viva Technology Trade show, IT Services and IT Consulting | Viva Technology Trade show, IT Services and IT Consulting | Not capitalistic Not partnership Event 17 May 2019 | | |