Social networks
4,025 1,413Activities
Technologies
Entity types
Location
24A St John St, Barbican, London EC1M 4AY, UK
London
United Kingdom
Employees
Scale: 11-50
Estimated: 24
Engaged corporates
17Added in Motherbase
5 years, 7 months agoCreating a fairer financial services market for consumers and businesses.
Fairer Finance is a consumer group, research agency and consultancy founded in 2014. Our mission is to create a fairer financial services market - one that works for customers as well as the companies that serve them.
Our customer experience ratings rank businesses based on customer polling, complaints data and our own unique transparency analysis.
In 2017, we also launched product quality ratings, which rank financial services products based on their features.
Our ratings are designed to help customers make better financial decisions, and also to encourage companies to compete on factors other than price.
Our consultancy business works with companies who want help improving their customer experience. We've reviewed and rewritten terms and conditions for several of Britain's largest banks and insurers, helping create documents which are clear for customers but also meet each firm's legal and regulatory requirements. We also review customer journeys - both on and offline - helping companies communicate in a consistent, clear and fair manner with all their customers.
Some of the money we make is used to fund our policy and campaigning work, which we do on behalf of all UK consumers.
If you'd like to know more about what we do get in touch today.
Online publishing, Consultancy, Research, and Consumer group
We want to see a world where consumers trust, and even love, their banks and insurers. Everything we do is about making that vision a reality.
Corporate | Type | Tweets | Articles | |
---|---|---|---|---|
FF News | Fintech Finance Media Production | FF News | Fintech Finance Media Production | Other 23 Jul 2024 | | |
RBS Bank, Banking | RBS Bank, Banking | Other 9 Nov 2023 | | |
PayPal IT services, Software Development | PayPal IT services, Software Development | Other 30 Apr 2022 | | |
DataFox IT services, IT Services and IT Consulting | DataFox IT services, IT Services and IT Consulting | Other 22 Dec 2021 | | |
UK Atomic Energy Authority Research, National and local authorities | UK Atomic Energy Authority Research, National and local authorities | Other 31 Mar 2022 | | |
techUK National and local authorities, IT Services and IT Consulting | techUK National and local authorities, IT Services and IT Consulting | Not capitalistic Partnership Event 22 Mar 2017 | | |
Zurich Insurance Insurance | Zurich Insurance Insurance | Not capitalistic Not partnership Event 8 May 2019 | | |
Aviva Investors Insurance, Financial Services | Aviva Investors Insurance, Financial Services | Not capitalistic Not partnership Event 27 Apr 2020 | | |
AXA Insurance | AXA Insurance | Not capitalistic Not partnership Event 11 Oct 2019 16 Nov 2023 | | |
Stellantis Automobile, Motor Vehicle Manufacturing | Stellantis Automobile, Motor Vehicle Manufacturing | Not capitalistic Not partnership Event 17 Apr 2019 | |