LoungeUp by D‐EDGE
Entity
Description
  • Value proposition

    Guest Engagement Platform

    LoungeUp by D‐EDGE is the all-in-one platform for guest relationship and hotel operations management, used by more than 3000 tourist accommodation providers. It aims to streamline and personalise the guest experience whilst simplifying operational work and increasing the hotel’s revenue.

    ⓵ Improve guest satisfaction: Enhance the guest experience and meet their expectations throughout their stay

    ⓶ Maximise additional revenue: Tap into your opportunities to upsell by finding new sources of guest revenue

    ⓷ Build guest loyalty: Get your guests to come back and book directly by keeping in touch after their stay

    ⓸ Increase productivity: Save time with automation and process optimisation

    Application mobile, Emailing, CRM, Conciergerie, Upselling, Personnalisation, Relation Client, and Messaging Hub

  • Original language

    Guest Engagement Platform

    LoungeUp by D‐EDGE est une plateforme permettant aux hôteliers de maximiser les interactions client par tous les canaux possibles (email, SMS, Messenger, App et Webapp) à toutes les étapes de leur parcours.

    Grâce à ces interactions ultra-personnalisées et intelligentes, l'expérience client s'améliore, les ventes additionnelles augmentent considérablement et le fichier client s'enrichit de données utiles pour optimiser les actions de fidélisation et donc les réservations en direct.
    L'hôtelier a ainsi une vision à 360° sur chacun de ses clients, avec l'historique des interactions (email, conversations par SMS ou Messenger), les avis laissés sur les outils de e-Réputation ou les informations issues des réseaux sociaux. Cette centralisation des données client donne à l'hôtel des capacités de recherche dans sa base client extrêmement poussées.

  • LoungeUp | CRM / Guest App / Email / SMS / WhatsApp pour hôtels

    LoungeUp, plateforme tout-en-un pour la relation client et les opérations hôtelières. Améliorez la satisfaction client, vos revenus et votre productivité.

    • https://www.loungeup.com/
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