LoungeUp by D‐EDGE
Created in 2011
Up & running (A)
Existing signals show a regular activitySocial networks
1,609 1,052 5,026Activities
Technologies
Entity types
Location
21 Rue de Rocroy, 75010 Paris, France
Paris
France
Employees
Scale: 501-1000
Estimated: 34
SIREN
537538035Engaged catalyst
34
0 0Added in Motherbase
6 years, 7 months ago
Value proposition
Guest Engagement Platform
LoungeUp by D‐EDGE is the all-in-one platform for guest relationship and hotel operations management, used by more than 3000 tourist accommodation providers. It aims to streamline and personalise the guest experience whilst simplifying operational work and increasing the hotel’s revenue.
⓵ Improve guest satisfaction: Enhance the guest experience and meet their expectations throughout their stay
⓶ Maximise additional revenue: Tap into your opportunities to upsell by finding new sources of guest revenue
⓷ Build guest loyalty: Get your guests to come back and book directly by keeping in touch after their stay
⓸ Increase productivity: Save time with automation and process optimisation
Application mobile, Emailing, CRM, Conciergerie, Upselling, Personnalisation, Relation Client, and Messaging HubOriginal language
Guest Engagement Platform
LoungeUp by D‐EDGE est une plateforme permettant aux hôteliers de maximiser les interactions client par tous les canaux possibles (email, SMS, Messenger, App et Webapp) à toutes les étapes de leur parcours.
Grâce à ces interactions ultra-personnalisées et intelligentes, l'expérience client s'améliore, les ventes additionnelles augmentent considérablement et le fichier client s'enrichit de données utiles pour optimiser les actions de fidélisation et donc les réservations en direct.
L'hôtelier a ainsi une vision à 360° sur chacun de ses clients, avec l'historique des interactions (email, conversations par SMS ou Messenger), les avis laissés sur les outils de e-Réputation ou les informations issues des réseaux sociaux. Cette centralisation des données client donne à l'hôtel des capacités de recherche dans sa base client extrêmement poussées.
LoungeUp | CRM / Guest App / Email / SMS / WhatsApp pour hôtels
LoungeUp, plateforme tout-en-un pour la relation client et les opérations hôtelières. Améliorez la satisfaction client, vos revenus et votre productivité.
https://www.loungeup.com/
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