Value proposition

Experience is Everything

VertexOne is the leading provider of cloud-based SaaS software powering the next generation of customer experience for utilities, energy retailers, and energy transition providers. With over 30 years of experience and more than 450 customers in the cloud, we capitalize on our deep expertise to provide a wide range of innovative solutions for digital transformation, revenue optimization, and data-driven efficiency operations surrounding the customer. From Customer Information Systems (CIS) and Mobile Workforce Management (MWM) to Electronic Data Interchange (EDI) and Digital Customer Engagement and self-service portals, we empower our customers to deliver a compelling customer experience, reduce costs to serve, increase operational efficiency, and improve customer satisfaction.

reduce cost-to-serve and increase profitability., SAP Support, Business Aligned SLAs, Cloud CIS, Advanced Analytics, Mobile Workforce Management, CIS, Utility Technology, MWM, Banner Support, Mobile and Web, Utilities, SaaS, Retail Energy, Customer Portals, Customer Engagement, Customer Experience, and Software