Entity
Description
  • Value proposition

    understanding humans - live!
    #SpeechAnalytics | #PRX | #VocalCookie

    Sales and Customer loyalty is about great conversations - Our owned AI Vocal CookieTM technology transforms customer calls into activable Marketing data insights.
    Vocal CookieTM a unique bridge between Marketing and Customer Care, boosting Sales and Customer Loyalty.

    The "Cookie Vocal"​ technology structures and classifies customer calls conversations into valuable marketing and customer care data insights to understand and extract customer profiles, needs or complaints, enabling to re-engage and measure Best & Worst practices of Online to Offline customer experiences.

    We capture the Call Content thanks to real time in-depth analysis of the Conversation, through signal analysis, Vocal recognition and Semantics

    Call Intelligence, Speech Recognition, Artificial Intelligence, Machine Learning, ASR, Data, Customer Relationship, Customer Experience, Speech Analytics, PRX, and Speech-to-Text

  • Original language

    understanding humans - live!
    #SpeechAnalytics | #PRX | #VocalCookie

    Allo-Media's technologies provide brands a unique decisional tool for marketing, trades and client relationship :

    − For client acquisition, real time data analysis enables to gain nearly 5% of additional sales thanks to the commercial retargeting (call, text message, online retargeting, display...) on prospects who did not complete their purchase during the first call.

    − For marketing, Allo-Media is opening a new data universe which enables the analysis of the entire client experience, bridging the online & offline budgets, and significantly improving campaigns efficiency, with a nearly 50% growth in the conversion rate of advertising investments.

    − For customer service, Allo-Media highlights precisely customers’ pain points and inadequate processes and enables to reduce polluting calls by nearly 10% while increasing client satisfaction and reducing churn. The impact on Net Promoter Score or client recommendation rate can be improved by up to +10%.

    − Finally, the simplicity of the Vocal Cookie setup - based on calls routing and Saas - is unrivalled. Setup does not require any specific IT development by the client and can be deployed within a month.

    The private and sensitive data of these intentionist customers are rendered anonymous in order to respect their confidentiality.

  • Plateforme d'IA Vocale Conversationnelle | uh.live

    uh.live offre des solutions d'IA vocale pour la transcription, l'analyse des sentiments et le suivi des conversions. Boostez l'expérience client.

  • https://uh.live/fr/
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