easiware
Created in 2011
- BETA
Up & running (A)
Existing signals show a regular activity Social networks
1,478 4,729Activities
Technologies
Entity types
Location
10 Rue de Cléry, 75002 Paris, France
Paris
France
Employees
Scale: 51-200
Estimated: 40
SIREN
538296914Engaged corporates
30
2 25Added in Motherbase
6 years, 2 months ago
e-commerce Value proposition
[Automatic translation follows] Fewer complaints, more conversations: simplify the management of your customer interactions.
easiware is:
- An ADVENTURE that began in 2008 around a simple idea: successful companies are those that take care of their customers;
- An AMBITION: to offer all employees who take care of customers a 360° solution that helps them achieve their goals and demonstrate their talent;
- A DESIRE: to work with existing or emerging love brands - from all sectors - that invent, innovate and make their customers' lives more beautiful through this extra soul that they provide on a daily basis.
- An OBSESSION: to offer an all-in-one platform for managing and personalizing customer relations - simple, efficient, connected, engaging and endearing - for users in customer service and brand marketing departments.
- A (SUPER)VITAMINATED TEAM: Matthieu Bouteiller, Brendan Natral and more than 50 other enthusiasts who love to do useful and serious things without taking themselves seriously
More than 500 sparkling brands around the world rely daily on the French “all-in-one” easiware platform to better support their customers, respond to them in a personalized way that meets their expectations, manage their satisfaction, and build loyalty.
Among the brands that trust us: Galeries Lafayette, Caudalie, NUXE, Meetic, Promod, Petit Bateau, Nature & Discovery, Bonduelle, Michel et Augustin, the National Gendarmerie, Engie, La Grande Récré, EFFIA Stationnement, SNCF, Florajet, Groupe Beaumanoir...
Customer relationship management, Customer service software, selfcare, multichannel, 360° knowledge, DATA, retail, e-commerce, digital transformation, tourism, Customer Relations, Customer Experience, customer service, and customer interaction managementOriginal language
Moins de réclamations, plus de conversations : simplifiez la gestion de vos interactions clients.
easiware c’est :
- Une AVENTURE qui commence en 2008 autour d’une idée simple : les entreprises qui réussissent sont celles qui prennent soin de leurs clients ;
- Une AMBITION : offrir à tous les collaborateurs qui s’occupent des clients une solution 360°qui les aide à atteindre leurs objectifs et à démontrer leur talent ;
- Un DESIR : travailler avec les love brands existantes ou en devenir - de tous les secteurs - qui inventent, innovent et rendent plus belle la vie de leurs clients au travers de ce supplément d'âme qu'elles fournissent au quotidien.
- Une OBSESSION : proposer une plateforme all in one de gestion et de personnalisation de la relation client – simple, efficace, connectée, engageante et attachante – pour les utilisateurs en service client et service marketing des marques.
- Une EQUIPE (SUR)VITAMINEE : Matthieu Bouteiller, Brendan Natral et plus de 50 autres passionnés qui adorent faire des choses utiles et sérieuses sans se prendre au sérieux
Plus de 500 marques pétillantes dans le monde s’appuient quotidiennement sur la plateforme française « tout-en-un » easiware pour mieux accompagner leurs clients, leur répondre de manière personnalisée à la hauteur de leurs attentes, piloter leur satisfaction, et les fidéliser.
Parmi les marques qui nous font confiance: Galeries Lafayette, Caudalie, NUXE, Meetic, Promod, Petit Bateau, Nature & Découverte, Bonduelle, Michel et Augustin, la Gendarmerie Nationale, Engie, La Grande Récré, EFFIA Stationnement, SNCF, Florajet, Groupe Beaumanoir...
Gestion de la relation client, Logiciel service client, selfcare, multicanal, connaissance 360°, DATA, retail, e-commerce, transformation numérique, tourisme, Relation Client, Expérience Client, service client, and gestion interactions clients
Logiciel service client : le meilleur outil pour faciliter vos équipes
Découvrez easiware, le logiciel de service client omnicanal qui permet aux agents du service client de gérer leur relation client.
https://www.easiware.com/
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