Value proposition

Helping businesses transform by delivering exceptional customer experiences.

insight6 is a customer experience (CX) specialist company with a team covering the whole of the UK and Ireland. We are the customer experience experts working with more than 1000 companies. We measure, through our range of CX products, the entire end-to-end customer journey. By 2020 the number one business differentiator will be customer experience making it more important than ever that you provide the best possible service to your customers.

Our team of Customer Experience Directors (CXD) have a broad range of knowledge and over 615 years of experience improving industry-leading businesses in a variety of sectors. Each CXD has a fantastic knowledge of their local region meaning they can help you to benchmark your business against others within your sector and area.

With our unique icx6 model we can partner you to map, train and motivate your team to provide an unforgettable customer experience.


Customer Experience Strategy , Customer Research, Customer Journey Mapping , NPS, and Employee Experience