Aquant’s Service Co-Pilot platform helps organizations reduce service costs, improve customer experiences, and identify the best solution to any service issue." title="" class="btn" data-container="body" data-html="true" data-id="292355" data-placement="top" data-toggle="popover" data-trigger="focus" style="color:#b3d4fc" tabindex="0" data-original-title="Aquant"> 184 13,365
Activities
Technologies
Entity types
Location
147 W 24th St fl 4, New York, NY 10011, USA
New York
United States of America
Employees
Scale: 51-200
Estimated: 138
Engaged corporates
8Added in Motherbase
1 year, 11 months agoService Co-Pilot: Combining generative AI, human intelligence, and service data to answer all of your service questions.
Aquant’s Service Co-Pilot platform helps enterprise organizations reduce service costs, improve customer experiences, and identify the best solution to any service-related issue. Using a service domain-specific natural language processing model, Aquant’s best practice engine mines service data, including work orders, logs, manuals, and notes. Then, it improves AI performance by converting expert knowledge into synthetic data, training Service Co-Pilot to adapt based on feedback rather than hard-coded workflows. Aquant empowers every stakeholder (e.g., the end customer, contact center agent, or field technician) to diagnose and resolve problems like an expert. The platform enables business leaders to analyze service performance trends and make strategic decisions informed by data.
Aquant gives service leaders, agents, and techs the critical intelligence they need, right when they need it.
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---|---|---|---|---|
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