Value proposition

Orange Bus is now part of Capita Consulting. This page is no longer monitored.

Orange Bus is a leader in service and experience design, helping global organisations, brands and government departments to deliver authentic, profitable and engaging user interactions.

Orange Bus has a reputation for understanding clients’ complex problems and solving them with multi-disciplinary innovation. Our design teams apply digital thinking to enable quick delivery of results through cutting-edge technologies. We provide the tools, techniques and skills that transform the customer experience to create clear commercial value.

We care deeply about user-centered service design and improving the customer experience: technology should empower and not frustrate. This means working hand-in-hand with clients, helping leaders see organisations through the eyes of customers, and co-creating new and improved services that work better for the people using and delivering them.

Strategy & Planning, User Experience & Insight, Technical Development & Web Applications, Creative & Interface Design, Research & Testing, Commerce, digital transformation, UX, UI, AI, Smart Citizens, Loyalty and Engagement, Operational Efficiency, Product Improvement, Agile Governance, and Customer Experience