Social networks
412 1,034Activities
Entity types
Location
10 Rue Lincoln, 75008 Paris, France
Paris
France
Employees
Scale: 2-10
Estimated: 1
SIREN
442674594Engaged corporates
6Added in Motherbase
6 years ago[Automatic translation follows] By creating this new type of award, the Académie du Service, Ipsos and Trusteam Finance enable companies to reach a milestone in measuring excellence, on 3 strategic dimensions: customer satisfaction & recommendation, customer culture and performance.
We are convinced that the success of a brand is not limited to the quality of its customer service, nor to the growth of its turnover, nor finally to its capacity to develop a customer culture. It is the combination of these three facets that allows it to achieve excellence. It is to distinguish companies that succeed by taking care of their customers that the Académie du Service, Ipsos and Trusteam Finance have come together.
A unique, holistic and expert approach.
Customer relations
En créant ce prix d'un nouveau type, l'Académie du Service, Ipsos et Trusteam Finance permettent aux entreprises de franchir un cap dans la mesure de l'excellence, sur 3 dimensions stratégiques : satisfaction & recommandation des clients, culture client et performance.
Nous sommes convaincus que le succès d'une marque ne se limite pas à la qualité de son service client, ni à la croissance de son chiffre d'affaires, ni enfin à sa capacité à développer une culture client. C'est bien la combinaison de ces trois facettes qui lui permet d'atteindre l'excellence. C'est pour distinguer les entreprises qui parviennent à réussir en prenant soin de leurs clients que l’Académie du Service, Ipsos et Trusteam Finance se sont réunis.
Une approche inédite, holistique et experte.
Relation client
Corporate | Type | Tweets | Articles | |
---|---|---|---|---|
Bouygues Telecom Telecoms, Telecommunications | Bouygues Telecom Telecoms, Telecommunications | Not capitalistic Partnership Event 3 Mar 2020 | | |
DECATHLON FRANCE Retail and Distribution, Retail | DECATHLON FRANCE Retail and Distribution, Retail | Not capitalistic Partnership Event 19 Mar 2021 | | |
Ipsos France Polling institute, Research Services | Ipsos France Polling institute, Research Services | Not capitalistic Partnership Event 19 Mar 2021 | | |
TotalEnergies Energy, Oil and Gas | TotalEnergies Energy, Oil and Gas | Not capitalistic Not partnership Event 19 Mar 2021 | | |
ING France Banking | ING France Banking | Other 19 Feb 2019 | | |
MAIF Insurance, Health, Mutual insurance | MAIF Insurance, Health, Mutual insurance | Not capitalistic Partnership Event 19 Mar 2021 | |