Le prix de l'Excellence Client® récompense les marques qui réussissent en prenant soin de leurs clients. @AcademieService @IpsosFrance @TrusteamFinance" title="" class="btn" data-container="body" data-html="true" data-id="15810" data-placement="top" data-toggle="popover" data-trigger="focus" style="color:#b3d4fc" tabindex="0" data-original-title="Excellence Client"> 412 1,041
Activities
Entity types
Location
10 Rue Lincoln, 75008 Paris, France
Paris
France
Employees
Scale: 2-10
Estimated: 1
SIREN
442674594Engaged corporates
6Added in Motherbase
6 years, 4 months ago[Automatic translation follows] By creating this price of a new type, the service academy, Ipsos and Trusteam Finance allow companies to cross a CAP to the extent of excellence, on 3 strategic dimensions: satisfaction & amp; customer recommendation, customer culture and performance.
We are convinced that the success of a brand is not limited to the quality of its customer service, or to the growth of its turnover, nor finally to its ability to develop a customer culture. It is the combination of these three facets that allows it to reach excellence. It is to distinguish companies that manage to succeed by taking care of their customers that the service academy, Ipsos and Trusteam Finance met.
An unprecedented, holistic and expert approach.
Customer relationship
En créant ce prix d'un nouveau type, l'Académie du Service, Ipsos et Trusteam Finance permettent aux entreprises de franchir un cap dans la mesure de l'excellence, sur 3 dimensions stratégiques : satisfaction & recommandation des clients, culture client et performance.
Nous sommes convaincus que le succès d'une marque ne se limite pas à la qualité de son service client, ni à la croissance de son chiffre d'affaires, ni enfin à sa capacité à développer une culture client. C'est bien la combinaison de ces trois facettes qui lui permet d'atteindre l'excellence. C'est pour distinguer les entreprises qui parviennent à réussir en prenant soin de leurs clients que l’Académie du Service, Ipsos et Trusteam Finance se sont réunis.
Une approche inédite, holistique et experte.
Relation client
Corporate | Type | Tweets | Articles | |
---|---|---|---|---|
![]() Bouygues Telecom Telecoms, Telecommunications | Bouygues Telecom Telecoms, Telecommunications | Not capitalistic Partnership Event 3 Mar 2020 | | |
![]() DECATHLON FRANCE Retail and Distribution, Retail | DECATHLON FRANCE Retail and Distribution, Retail | Not capitalistic Partnership Event 19 Mar 2021 | | |
![]() Ipsos France Polling institute, Research Services | Ipsos France Polling institute, Research Services | Not capitalistic Partnership Event 19 Mar 2021 | | |
![]() TotalEnergies Energy, Oil and Gas | TotalEnergies Energy, Oil and Gas | Not capitalistic Not partnership Event 19 Mar 2021 | | |
![]() ING France Banking | ING France Banking | Other 19 Feb 2019 | | |
![]() MAIF Insurance, Health, Mutual insurance | MAIF Insurance, Health, Mutual insurance | Not capitalistic Partnership Event 19 Mar 2021 | |