Onepilot
Created in 2020
Trend leader (A+)
Existing signals make this entity one of the most dynamic startupsSocial networks
64 5,072Activities
Technologies
Entity types
Location
75009 Paris, France
Paris
France
Employees
Scale: 1001-5000
Estimated: 244
SIREN
889956124Engaged corporates
13
5 8Added in Motherbase
2 years, 2 months ago
uxtech Value proposition
Redefining CX Outsourcing: the right Human-AI mix
At Onepilot, we’re redefining Customer Support Outsourcing by blending cutting-edge AI, seamless tech integrations, and real human expertise.
Our proprietary customer support operating system enables our 2,000+ agents workforce to deliver exceptional quality at unmatched cost, integrating effortlessly with any back-office or ticketing tool.
By combining manual ticket resolution with automated annotation, we continuously improve AI models tailored to each client, ensuring efficiency, adaptability, and outstanding customer experience.
Trusted by 300+ companies across multiple industries such as E-commerce, Mobility, Finance, Insurance, Travel, Telco, and Utilities. They delegate all or parts of their customer support, sales & retention, and trust & safety challenges to us.
Onepilot sets the new standard for smart, scalable, tech-powered, and human-centric experience – and we thrive daily to build a great place for our team, as the way we work matters just as much as our final target.Original language
Reinventing outsourcing
Onepilot offre une solution de service client externalisée simple, flexible et rapide pour gérer tout ou une partie des tickets d'un support client. Ces tickets sont traités par des agents natifs et locaux qui utilisent la technologie Onepilot pour répondre aux clients sur l'ensemble des canaux, 24h/24 et 7j/7.
Onepilot - Reinventing outsourcing
Customer care, sales missions or KYC in all languages and channels. The best human agents, 24/7, boosted by AI to reduce your costs up to 50%.
https://onepilot.co/
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