Value proposition

Choose More. Choose ActiveOps.

At ActiveOps, we believe the ability to make every decision – the right decision, at the right time, will transform operations. Our blend of AI and human intelligence delivers the most complete and useful set of predictive and prescriptive insight to help service operations make better decisions - faster.

Service Operations has been in our DNA for 20 years. Our AI-powered SaaS solutions are underpinned by 15+ years of operational data and our AOM methodology that’s proven to drive cross department decision-making.

We call this Decision Intelligence for Service Operations – and we are dedicated to the needs of banking, insurance, BPS and healthcare organizations, globally.

With Decision Intelligence, our customers deliver MORE - release 20%+ capacity within the first 12 months and boost productivity by 30%+ leading to MORE business impact. In fact, customer turnaround times are improved substantially, costs are reduced, SLAs are met, and employees are happier and more engaged.

Discover how ActiveOps can help you do more.

Choose More. Choose ActiveOps.

Capacity Planning, Operations management training, Back Office Workforce Optimization, Operations Management, operational excellence, Workforce Management, digital transformation, Digital Operations, Performance Management, capacity management, workforce optimization, digital operations, Employee Productivity Monitoring, Innovation, and Digital Operations Management