Value proposition

A.I. Powered Self-Service Customer Support Solutions

AnswerDash’s Predictive Q&A Engine empowers companies to give their website and app users the right information in the right place at the right time. With AnswerDash, businesses can transform their digital user experience, while cutting support costs by 30 to 50 percent, improving sales conversions by 10 to 30 percent and increasing customer satisfaction. AnswerDash integrates with the most popular ticketing systems including Zendesk, Salesforce Desk, and Freshdesk to “contextualize” knowledge base content, bringing it directly to the point of need. AnswerDash also integrates with leading live chat providers such as Olark, Zopim, LiveChat and SnapEngage.

Founded by experts in human-computer interaction at the University of Washington, AnswerDash was named a Cool Vendor in Gartner's 2015 CRM Customer Service Report. Learn more at www.answerdash.com.


Customer self-service, Web customer service, CRM, Context-sensitive help, and Natural Language Processing