Shortways
Entity

  • Shortways

    Created in 2011
  • BETA

    Up & running (A)
    Existing signals show a regular activity

  • Social networks

    310 455 1,405

  • Activities

    it services

  • Technologies

    SaaS

  • Entity types

    Startup

  • Location

    106 Av. Pierre de Coubertin, 53000 Laval, France

    Laval

    France

  • Employees

    Scale: 11-50

    Estimated: 17

  • SIREN

    529830366

  • Engaged corporates

    27
    6 25

  • Added in Motherbase

    3 years, 7 months ago
Description
  • Value proposition

    [Automatic translation follows] Accelerate User Adoption on Hris, Erp, and Many Applications!

    Accelerate the adoption of your business application 🔵

    Do you deploy an application? Are you looking for an effective way to drive change? Do you want to digitize your user training?

    The Shortways assistant is the digital adoption platform that supports employees who must use dozens of applications daily!

    How âť“
    Shortways Assistant displays Pas-Ă -pas, notification bubbles or contextual and integrated FAQs in the screens of your business application.
    The user can also send qualified assistance requests.

    Result ? âś…
    Your employees are more effective and better trained in their digital applications.
    You also reduce your support costs quickly and quickly.



    Free your application support 📧

    Smart TICKETING is a platform for managing supporting user support boosted in the context and integrated into your business application (HRSH, ERP, CRM, ...).

    How âť“
    Users enter contextualized tickets from the screens of their application. These tickets are enriched with application data. They are chatting in real time with your support, and access a knowledge base of answers to known problems.

    Result ? âś…
    Improve the overall productivity of your support. Increase the satisfaction of your users. Receive less tickets, but better written.

  • Original language

    Accelerate user adoption on HRIS, ERP, and many applications!

    Accélérez l’adoption de votre application métier 🔵

    Vous déployez une application ? Vous cherchez un moyen efficace de conduire le changement ? Vous voulez digitaliser votre formation utilisateur ?

    L’Assistant Shortways est la plateforme d’adoption digitale qui accompagne les employés qui doivent utiliser au quotidien des dizaines d’applications !

    Comment âť“
    Shortways Assistant affiche des pas-à-pas, des bulles de notifications ou encore des FAQ contextuelles et intégrées aux écrans de votre application métier.
    L’utilisateur peut également envoyer des demandes d’assistance qualifiées.

    RĂ©sultat ? âś…
    Vos employés sont plus efficaces et mieux formés à leurs applications digitales.
    Vous réduisez également vos coûts de support de façon simple et rapide.



    Libérez votre support applicatif 📧

    Smart Ticketing est une plateforme de gestion des tickets de support utilisateurs boostés au contexte et intégrée à votre application métier (SIRH, ERP, CRM, ...).

    Comment âť“
    Les utilisateurs saisissent des tickets contextualisés depuis les écrans de leur application. Ces tickets sont enrichis des données de l’application. Ils chattent en temps réel avec votre support, et accèdent à une base de connaissances de réponses aux problèmes connus.

    RĂ©sultat ? âś…
    Améliorez la productivité globale de votre support. Augmentez la satisfaction de vos utilisateurs. Recevez moins de tickets, mais mieux rédigés.

  • Shortways, la Digital Adoption Platform pour tous vos utilisateurs

    Accélérez l'adoption de vos logiciels et améliorez l'expérience de vos utilisateurs grâce à l'Assistant Shortways.

    • https://shortways.com/fr/
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