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267 1,446 1,999Global tags
Activities
Technologies
Entity types
Location
7 Bd de la Gare, 31500 Toulouse, France
Toulouse
France
Employees
Scale: 11-50
Estimated: 21
SIREN
393498324Engaged corporates
30Added in Motherbase
5 years, 2 months ago[Automatic translation follows] AI at the service of customer relations.
Since 1994, Synapse Développement has combined linguistic expertise and Artificial Intelligence to offer innovative solutions to its customers.
Recognized for its deep language understanding technologies, Synapse is identified as a major player in the currently booming ecosystem of conversational agents (or chatbots).
The Chatbot by Synapse solution is the first solution in the world to offer a chatbot created without manual input. Thanks to Synapse's proprietary "Machine Reading" technology, the bot's knowledge base is automatically generated from the customer's documentation.
This breakthrough innovation was elected:
- "Company of the Year" Award 2019
- Digital Innovation of the Year in 2018
- IT Innovation of the Year in 2016 and 2017
Synapse was elected Company of the Year 2018 by the Occitanie Midi-Pyrénées region!
Chatbot, Artificial Intelligence, AI, Semantic Analysis, Opinion Analysis, Spell Checker, Machine Learning, Active Learning, Deep Learning, Machine Reading, Customer Relations, Digitalization, NLP, Natural Language Processing, and Semantic Services
L’IA au service de la relation client.
Depuis 1994, Synapse Développement allie expertise linguistique et Intelligence Artificielle pour proposer des solutions innovantes à ses clients.
Reconnue pour ses technologies de compréhension profonde du langage, Synapse est identifié comme un acteur majeur de l'écosystème des agents conversationnels (ou chatbots) actuellement en pleine effervescence.
La solution Chatbot by Synapse est la première solution au monde à proposer un chatbot créé sans saisie manuelle. Grâce à la technologie de "Machine Reading", propriétaire de Synapse, la base de connaissances du bot est générée automatiquement à partir de la documentation du client.
Cette innovation de rupture a été élue :
- Prix « Entreprise de l’année » 2019
- Innovation Digitale de l'année en 2018
- Innovation IT de l'année en 2016 et 2017
Synapse a été élue Entreprise de l'année 2018 par la région Occitanie Midi-Pyrénées !
Chatbot, Intelligence Artificielle, IA, Analyse sémantique, Analyse d'opinion, Correcteur orthographique, Machine Learning, Active Learning, Deep Learning, Machine Reading, Relation Client, Digitalisation, NLP, Traitement Automatique du Langage Naturel, and Services sémantiques
Optimisez votre relation client grâce à IA suite, un ensemble de modules d'IA générative pour vos collaborateurs et vos clients.
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