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185 2,143Activities
Technologies
Entity types
Location
11 Av. François Mitterrand, 93210 Saint-Denis, France
Saint-Denis
France
Employees
Scale: 10001+
Estimated: 67
SIREN
819460478Engaged corporates
7Added in Motherbase
4 years, 6 months ago[Automatic translation follows] Personalized concierge program to build loyalty and strengthen emotional attachment
Generali Concierge Services was created in 2016, a 100% subsidiary of Europ Assistance, a company of the Generali group.
It is the new benchmark for personalized concierge services: because each of our clients is unique, we develop a tailor-made white-label offer and program: respectful of their image, and in line with the specific needs of their clients, employees or members.
Thanks to the expert 24/7 listening of our lifestyle advisors, the personalization of our offers, combined with cutting-edge technological solutions, the requests of even the most demanding members are satisfied.
We ensure that we support our clients with a 360° strategic and marketing approach: a perfect knowledge of the members and their needs allows us to set up a targeted and personalized animation for each concierge program, this is how we increase the emotional attachment of customers to their brand.
Employee Benefits, CRM & Premium Customer Experience, Digital marketing, lifestyle experience, Loyalty program, Data analytics, Full concierge services, Personalized service, Engagement program, and Exclusive member benefits
Programme personnalisé de conciergerie pour fidéliser et renforcer l'attachement émotionnel
Generali Concierge Services a été créée en 2016, filiale à 100% d'Europ Assistance, entreprise du groupe Generali.
Elle est la nouvelle référence de conciergerie personnalisée : parce que chacun de nos clients est unique, nous développons une offre et un programme sur-mesure en marque blanche : respectueux de leur image, et en phase avec les besoins spécifiques de leurs clients, collaborateurs ou membres.
Grâce à l’écoute experte 24/24h de nos conseillers lifestyle, à la personnalisation de nos offres, combinés à des solutions technologiques de pointe, les demandes des membres, même les plus exigeants, sont satisfaites.
Nous veillons à accompagner nos clients avec une approche stratégique et marketing 360° : une parfaite connaissance des membres et de leurs besoins nous permet de mettre en place une animation ciblée et personnalisée pour chaque programme de conciergerie, c’est ainsi que nous faisons grandir l’attachement émotionnel des clients à leur marque.
Employee Benefits, CRM & Premium Customer Experience, Digital marketing, lifestyle experience , Loyalty program, Data analytics, Full concierge services, Personalized service , Engagement program , and Exclusive member benefits
GCS fait vivre des moments d’émotion à vos clients, membres et employés. Stimuler votre stratégie de fidélisation grâce à un programme relationnel personnalisé.
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