Value proposition

Using our advanced conversational AI platform we create AI assistants your customers will love

Create your company’s first AI powered customer assistant in minutes and start delighting customers 24/7.

EBI.AI is radically transforming what great customer service looks like. Our AI Studio can turn your existing website URL into a fully compliant and accurate customer assistant in minutes, with live chat and integrations included as standard.

We’re already helping over 7,000 business worldwide achieve:
👉 lower cost per enquiry £5 to 5p* plus 80% reduction in support costs
👉 increased CSAT and faster resolution
👉 immediate, automated responses that can handle 60-90% of all enquiries (sector dependant)
👉 more time for higher value tasks
👉 truly global conversation in +130 languages

Founded over 20 years ago, EBI.AI are a UK based technology company and one of IBM Watson’s first European partners. Our mission is to help businesses of every size benefit from the power of AI.

Conversational AI, AI assistants, AI, Artificial intelligence, Natural Language Processing, NLP, Natural language conversations, IBM Watson, Virtual assistant, Digital assistant, Conversation design, AI platform, Conversational AI platform, Customer experience, CX, Customer journey, Chat-GTP, Human in the loop, Customer Support, and Customer Engagement