Entity
Description
  • Value proposition

    Customer Intelligence and Market Insights With AI-Powered Speech Analytics

    VoiceBase unlocks deep insight from customer conversations with revolutionary AI-Powered Voice Analytics. Using machine learning and NLP, VoiceBase helps world-class enterprises discover, manage, and measure sales, service, and marketing activities within the call center and across the entire business. Our customers improve customer experience, increase sales, lower costs, and minimize compliance risk.
    VoiceBase’s customers and partners include Tableau, Amazon Web Services, The Home Depot, Twilio, Vonage/Nexmo and Nasdaq. The company is privately held and is based in San Francisco, California.

    For more information on VoiceBase visit www.voicebase.com

    Transcription, Predictive Analytics, Speech analytics, Speech recognition, customer experience, AI, business intelligence, data analytics, call center management, machine learning, speech recognition, PCI redaction, contact center software, workforce management software, voice intelligence, voice analytics, big data, NLP, text analytics, voice of the customer, revenue intelligence, customer intelligence, NPS, CSAT, and QA

  • AI-Powered Voice Analytics

    Voice Analytics for Call Centers. VoiceBase provides AI-Powered Voice Analytics to forward-thinking Enterprise organizations.

  • https://www.voicebase.com/
Corporate interactions BETA
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