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Location
Werner-von-Siemens-Straße 6, 86159 Augsburg, Germany
Augsburg
Germany
Employees
Scale: 11-50
Estimated: 29
Engaged corporates
3Added in Motherbase
4 years, 10 months agoEffective solutions for your service center and beyond.
Conntac is an innovative software company based in Augsburg. The team of interdisciplinary talents develops one of the leading service platforms for internet providers, network operators and public utilities. The intuitive and interactive solutions support companies in technically complex processes around the service center and beyond and contribute to a clear and efficient customer and user journey in all company sizes.
Support: Help your customers to help themselves. 80% of customers help themselves thanks to self-service
Convert: Onboard new customers quickly and easily and exploit up- and cross-selling potential.
Empower: Support your service agents & technicians on the way to work, during and beyond. Reduce your average service case processing time by up to 70%.
Supervise: Evaluate detailed real-time data and derive important measures. DSGVO-compliant.
Our solutions:
MyProvider: The leading all-in-one customer self-service solution for internet providers, network operators and municipal utilities.
Entry: The smart field service management solution for digitalizing your service processes. Because security counts.
We are Kununu Top Company 2023 & 2024
www.conntac.net
Become part of our team!
Self Service, Internet Provider Software, Netzwerkmessung, Self-Service, Prozessoptimierung, Beratung, User Experience, Customer Experience, SaaS, Customer Service Software, Helpdesk Software, Technical Customer Service, Customer Service, App Development, Service Dashboard, Internet Service Provider, Customer Satisfaction, Customer Support, Support Software, Field Service, and Außendienst
Relieve your service hotline, reduce processing times & costs in the service center & field service and optimize your customer experience.
Corporate | Type | Tweets | Articles | |
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Telefónica Startup accelerator & VC, Telecommunications | Telefónica Startup accelerator & VC, Telecommunications | Other 23 Jul 2022 | | |
Vodafone Telecoms, Telecommunications | Vodafone Telecoms, Telecommunications | Other 11 Oct 2022 | | |
Slush Non-profit Organizations | Slush Non-profit Organizations | Not capitalistic Not partnership Event 22 Nov 2019 23 Nov 2022 | | |