Value proposition

The self-service experts for more satisfaction in customer service.

Welcome to Conntac!

The self-service experts for more satisfaction in customer service.

In 2017, we started with the vision that all people - with the help of our solution - can master complex processes themselves. Even a space shuttle can be repaired by laymen, if only the instructions are understandable enough. Since then, our innovative Self Service App has helped thousands of customers with technical problems of all kinds: from independently unblocking the internet connection to quickly contacting the customer centre - 24/7, intuitively and quickly. Well-known customers such as Telefonica, Vodafone or M-net already rely on our solution.

CUSTOMER EXPERIENCE is our top priority. For our customers and their end customers, we are problem solvers and innovation drivers. They appreciate the quality of our self-service solutions. We are tirelessly committed to digital solutions in customer service and give our best every day by questioning existing solutions and continuously improving them.

Conntac is a team - we are united by our passion for software and innovative solutions. What drives us is our thirst for knowledge and the continuous pursuit of excellence. However, things are not always serious with us. We have fun at work thanks to a casual and relaxed atmosphere, we support each other and exchange ideas, thus creating an attractive working environment. Together we drive the digitalisation of customer service.

More information: http://www.conntac.net/en/
We are hiring! https://career.conntac.net/en/

CONTACT

Phone: 082190780960
E-mail: info@conntac.net
Website: http://www.conntac.net
Contact person: Dr. Michael Faath
Address: Conntac GmbH Werner-von-Siemens-Str. 6 86159 Augsburg

Self Service, Internet Provider Software, Netzwerkmessung, Self-Service, Prozessoptimierung, Beratung, User Experience, Customer Experience, SaaS, Customer Service Software, Helpdesk Software, Technical Customer Service, Customer Service, App Development, Service Dashboard, Internet Service Provider, Customer Satisfaction, Customer Support, and Support Software