Entity
  • Conntac GmbH

    Created in 2017
  • BETA

    Up & running (A)
    Existing signals show a regular activity
  • Social networks

    152 1,574
  • Activities

  • Technologies

  • Entity types

  • Location

    Werner-von-Siemens-Straße 6, 86159 Augsburg, Germany

    Augsburg

    Germany

  • Employees

    Scale: 11-50

    Estimated: 29

  • Engaged corporates

    3
    0 3
  • Added in Motherbase

    4 years, 10 months ago
Description
  • Value proposition

    Effective solutions for your service center and beyond.

    Conntac is an innovative software company based in Augsburg. The team of interdisciplinary talents develops one of the leading service platforms for internet providers, network operators and public utilities. The intuitive and interactive solutions support companies in technically complex processes around the service center and beyond and contribute to a clear and efficient customer and user journey in all company sizes.

    Support: Help your customers to help themselves. 80% of customers help themselves thanks to self-service
    Convert: Onboard new customers quickly and easily and exploit up- and cross-selling potential.
    Empower: Support your service agents & technicians on the way to work, during and beyond. Reduce your average service case processing time by up to 70%.
    Supervise: Evaluate detailed real-time data and derive important measures. DSGVO-compliant.

    Our solutions:
    MyProvider: The leading all-in-one customer self-service solution for internet providers, network operators and municipal utilities.
    Entry: The smart field service management solution for digitalizing your service processes. Because security counts.

    We are Kununu Top Company 2023 & 2024
    www.conntac.net
    Become part of our team!

    Self Service, Internet Provider Software, Netzwerkmessung, Self-Service, Prozessoptimierung, Beratung, User Experience, Customer Experience, SaaS, Customer Service Software, Helpdesk Software, Technical Customer Service, Customer Service, App Development, Service Dashboard, Internet Service Provider, Customer Satisfaction, Customer Support, Support Software, Field Service, and Außendienst

  • Conntac | The service platform for technical support

    Relieve your service hotline, reduce processing times & costs in the service center & field service and optimize your customer experience.

  • https://www.conntac.net/en
Corporate interactions BETA
Corporate TypeTweets Articles
Telefónica
Telefónica
Startup accelerator & VC, Telecommunications
Telefónica
Startup accelerator & VC, Telecommunications
Other

23 Jul 2022


Vodafone
Vodafone
Telecoms, Telecommunications
Vodafone
Telecoms, Telecommunications
Other

11 Oct 2022


Slush
Slush
Non-profit Organizations
Slush
Non-profit Organizations
Not capitalistic
Not partnership
Event

22 Nov 2019

23 Nov 2022



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