Social networks
28,793 373 68,630Entity types
Location
Harbour Exchange Square, London E14 9SR, UK
London
United Kingdom
Employees
Scale: 1001-5000
Estimated: 2,370
Engaged corporates
34Added in Motherbase
4 years, 6 months agoA free and easy to use service, set up by Parliament. We settle complaints between consumers and financial businesses.
We’ve been sorting out complaints between financial businesses and their customers since we were set up by Parliament in 2001. Our service is free for consumers, and every year well over 1 million people contact us with queries and complaints about all kinds of financial products and services, for example:
o bank accounts, payments and cards
o payment protection insurance (PPI)
o home, car, travel and other types of insurance
o loans and other credit, like car finance
o debt collection and repayment problems
o mortgages
o financial advice, investments and pensions
If a financial business and a consumer can’t resolve a complaint themselves, we’ll investigate and give an unbiased answer about what has happened. If we decide someone has been treated unfairly, we’ll use our legal powers to put things right.
When we decide a financial business has behaved unfairly, we tell them what they should do to put things right. And when we don’t uphold a complaint, we help give people a better understanding of why a business has acted in the way they have. Our work is often challenging, but it makes a real difference to people’s lives.
Working for us means you’ll get the satisfaction of helping others, and helping to make the financial sector fairer. Our staff tell us that they’re proud of the work they do, helping to put things right. What we do here makes a positive difference every day. Find out more about what we do, what it's like to work here and the roles we offer on our career pages, or by visiting our website.
bank accounts, insurance, credit, debit & store cards, loans, PPI, mortgages, repayment problems and debt collection, money transfers, financial advice, savings and investments, pensions, small businesses, claims management companies, payday loans and other lending, and Dispute resolution
The Financial Ombudsman Service is a free, fair and easy-to-use service that settles complaints between consumers and businesses that provide financial services.
Corporate | Type | Tweets | Articles | |
---|---|---|---|---|
Microsoft IT services, Software Development | Microsoft IT services, Software Development | Other 23 Dec 2020 | | |
HSBC Bank, Financial Services | HSBC Bank, Financial Services | Other 30 Jun 2023 | | |
Aviva Investors Insurance, Financial Services | Aviva Investors Insurance, Financial Services | Other 6 Apr 2023 | | |
UK Atomic Energy Authority Research, National and local authorities | UK Atomic Energy Authority Research, National and local authorities | Other 7 Feb 2022 6 Jul 2023 | | |
Stellantis Automobile, Motor Vehicle Manufacturing | Stellantis Automobile, Motor Vehicle Manufacturing | Other 17 Aug 2020 | | |
Expedia Group Travel, Software Development | Expedia Group Travel, Software Development | Other 17 Nov 2020 | | |
Mastercard Finance, IT Services and IT Consulting | Mastercard Finance, IT Services and IT Consulting | Other 3 May 2022 | | |
Airbnb Real Estate, Software Development | Airbnb Real Estate, Software Development | Other 29 Dec 2021 | | |
IKEA Retail and Distribution, Retail | IKEA Retail and Distribution, Retail | Other 12 Aug 2020 | | |
Daimler TSS Automobile, IT Services and IT Consulting | Daimler TSS Automobile, IT Services and IT Consulting | Other 8 Sep 2020 | |