Entity
  • CFI Group

    Created in 1988
  • BETA

    Up & running (A)
    Existing signals show a regular activity
  • Social networks

    449 2,081
  • Activities

  • Technologies

  • Entity types

  • Location

    3916 Ranchero Dr, Ann Arbor, MI 48108, USA

    Ann Arbor

    United States of America

  • Employees

    Scale: 51-200

    Estimated: 129

  • Engaged corporates

    0
    0 0
  • Added in Motherbase

    4 years, 9 months ago
Description
  • Value proposition

    Measures customer, citizen, and employee satisfaction with its patented American Customer Satisfaction Index methodology

    Since 1988, CFI Group has delivered customer experience measurement and business insights from its Ann Arbor, Michigan headquarters and a network of global offices. As founding partner of the American Customer Satisfaction Index (ACSI®), CFI Group is the only company within the United States licensed to apply customized ACSI methodology in both the private and public sectors. Using this patented technology and top research experts, CFI Group uncovers the business drivers and financial impact of customer experience.

    customer satisfaction measurement, customer experience analytics, and customer experience management

  • Customer Satisfaction Measurement Experts | CFI Group

    CFI Group provides citizen, employee, and customer satisfaction measurements using research experts and our patented approach to deliver real solutions.

  • https://cfigroup.com/
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