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Location
3916 Ranchero Dr, Ann Arbor, MI 48108, USA
Ann Arbor
United States of America
Employees
Scale: 51-200
Estimated: 129
Engaged corporates
0Added in Motherbase
4 years, 9 months agoMeasures customer, citizen, and employee satisfaction with its patented American Customer Satisfaction Index methodology
Since 1988, CFI Group has delivered customer experience measurement and business insights from its Ann Arbor, Michigan headquarters and a network of global offices. As founding partner of the American Customer Satisfaction Index (ACSI®), CFI Group is the only company within the United States licensed to apply customized ACSI methodology in both the private and public sectors. Using this patented technology and top research experts, CFI Group uncovers the business drivers and financial impact of customer experience.
customer satisfaction measurement, customer experience analytics, and customer experience management
CFI Group provides citizen, employee, and customer satisfaction measurements using research experts and our patented approach to deliver real solutions.