Smart Tribune
Created in 2011
- BETA
Up & running (A)
Existing signals show a regular activity Social networks
2,079 3,680Activities
Technologies
Entity types
Location
19 Rue du 4 septembre, 75002 Paris, France
Paris
France
Employees
Scale: 11-50
Estimated: 50
SIREN
534318647Engaged corporates
37
10 24Added in Motherbase
6 years, 1 month ago
fintech Value proposition
[Automatic translation follows] The 360° AI ecosystem for knowledge
As an expert in knowledge management since 2011, Smart Tribune offers a complete trusted AI ecosystem focused on knowledge so that customer relations teams can offload low value-added tasks. The customer experience revolution through innovative solutions designed with and for users and consumers: more than 40 million Internet users use Smart Tribune solutions each year!
Very concretely, this involves:
👉 An AI chatbot to:
Double your sales thanks to conversational commerce
Solve 50% of your customers' after-sales service problems 24/7
Save your employees 30 hours of working time per month thanks to AI assistance
👉 An AI response engine that is deployed on an internal Knowledge or a public FAQ allows users to quickly find synthetic, reliable and aggregated information from your company's knowledge.
👉 A knowledge management platform that uses AI to transform your resources (PDF, web pages, Sharepoint, CRM interactions) into a structured knowledge base, without antagonisms, without contradictions and indexable by the generative AI of an AI chatbot. This allows your chatbot to rely on it to respond reliably to your customers and employees.
All these solutions are interconnected with your information system thanks to plug and play integrations.
Customer Service , Customer Service, Self-Service, Selfcare, Chatbot, Customer Experience, Customer Experience, Customer Journey, User Journey, Customer Satisfaction, Customer Satisfaction, Artificial Intelligence, Artificial Intelligence, FAQ, Knowledge Base, IAGenerative, KnowledgeManagement, and EmployeeExperienceOriginal language
L'écosystème IA à 360° pour la connaissance
Expert de la gestion de la connaissance depuis 2011, Smart Tribune propose un écosystème IA de confiance complet centré sur la connaissance pour que les équipes en charge de la relation client se déchargent des tâches à faible valeur ajoutée. La révolution de l'expérience client par des solutions innovantes pensées avec et pour les usagers et consommateurs : plus de 40 millions d'internautes utilisent les solutions de Smart Tribune chaque année !
Très concrètement, cela passe par :
👉 Un chatbot IA pour :
Doubler ses ventes grâce au commerce conversationnel
Résoudre 50% des problèmes SAV de ses clients 24/7
Faire économiser 30h par mois de temps de travail à ses collaborateurs grâce à l’assistance IA
👉 Un moteur de réponses IA qui déployé sur une Knowledge interne ou une FAQ publique permet aux utilisateurs de rapidement retrouver l’information synthétique, fiable et agrégée venant des connaissances de votre entreprise.
👉 Une plateforme de gestion des connaissances qui utilise l’IA pour transformer vos ressources (PDF, pages web, Sharepoint, interactions CRM) en une base de connaissance structurée, sans antagonismes, sans contradictions et indexable par l’IA générative d’un chatbot IA. Cela permet que votre chatbot puisse s’y appuyer pour répondre de façon fiable à vos clients et vos collaborateurs.
Toutes ces solutions sont interconnectées avec votre système d’information grâce à des intégrations plug and play.
Customer Service , Service client, Self-Service, Selfcare, Chatbot, Customer Experience, Expérience client, Customer Journey, Parcours utilisateur, Customer Satisfaction, Satisfaction client, Artificial Intelligence, Intelligence artificielle, FAQ, Base de connaissances, IAGenerative, KnowledgeManagement, and ExpérienceCollaborateur
Solutions de chatbots IA et bases de connaissance | Smart Tribune
Votre service client transformé en centre de création de valeur grâce à l’IA : solution de base de connaissance IA à 360° et chatbot IA
https://fr.smart-tribune.com/
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