[Automatic translation follows] The 1st independent magazine dedicated to customer experience, contact centers and BPO.
To not miss any news on customer service, contact centers and "customer experience management", to understand the technical and managerial developments that concern the teleservices sector...
Bi-monthly, En-Contact is the professional magazine for decision-makers in customer relations and customer experience: exclusive surveys or interviews, benchmarks, reports: with more than 8,000 subscribers, distribution at the main trade fairs and events in the sector, a take-up rate of 3.4 readers / copy, more than 25,000 readers in the French-speaking world. A circulation of 8,000 to 10,000 copies depending on the issue.
Customer service, Customer experience, Contact centers, and Seamless Experience
Le 1er magazine indépendant consacré à l'expérience client, aux centres de contacts et au BPO.
Pour ne rien manquer de l’actualité du service client, des centres de contacts et du » customer experience management « , pour comprendre les évolutions techniques, managériales qui concernent le secteur des téléservices...
Bi-mensuel, En-Contact est le magazine professionnel des décideurs de la relation client et expérience client : enquêtes exclusives ou interviews, benchmarks, reportages : avec plus de 8 000 abonnés, une diffusion sur les principaux salons et événements du secteur, un taux de prise en main de 3,4 lecteurs / exemplaire, plus de 25 000 lecteurs dans le monde francophone. Une diffusion de 8 000 à 10 000 exemplaires selon les numéros.
Service client, Expérience client, Centres de contacts, and Seamless Experience
En-Contact est un magazine sur la relation client multi-canal - les centres de contacts - les CRM - l'expérience client.
Corporate | Type | Tweets | Articles | |
---|---|---|---|---|
Enedis | Other 19 May 2024 | | ||
La Poste Groupe Postal services, Truck Transportation | La Poste Groupe Postal services, Truck Transportation | Other 21 Jun 2024 | | |
AXA Insurance | AXA Insurance | Other 21 Jun 2024 | | |
CNRS Research, Research Services | CNRS Research, Research Services | Other 19 May 2024 | | |
Eni Energy, Oil and Gas | Eni Energy, Oil and Gas | Other 19 May 2024 | | |
Samsung Electronics Consumer Electronics, Semiconductor Manufacturing | Samsung Electronics Consumer Electronics, Semiconductor Manufacturing | Other 26 May 2024 | | |
Fujitsu Electricals, Information Technology and Services | Fujitsu Electricals, Information Technology and Services | Other 4 May 2021 | | |
Teleperformance Polling institute, Outsourcing and Offshoring Consulting | Teleperformance Polling institute, Outsourcing and Offshoring Consulting | Other 25 Mar 2016 21 Jun 2024 | | |
JCDecaux Advertising, Advertising Services | JCDecaux Advertising, Advertising Services | Other 28 Oct 2015 | | |
SFR Telecoms, Telecommunications | SFR Telecoms, Telecommunications | Other 11 Jul 2024 | |