Value proposition

The world’s most transformational lost and found software solution.

At NotLost we are disrupting the world of lost and found with our innovative cloud-based platform. We empower organisations to solve an everyday operational headache by transforming their lost and found process.

Launched in 2017 and based in London, NotLost is used by major brands including Transport for London, Westfield, The O2, The Go-Ahead Group, FREENOW, Dorchester Collection, and Merlin Entertainments.

Lost and found management is a nuisance for staff and a negative lost and found experience is frustrating for your customers. NotLost simplifies and automates the tasks you hate, enabling your team to get the job done with speed and ease. Respond quickly to customers and return more items, leaving a lasting good impression.

NotLost allows you to quickly register items by taking a photo, review suggested matches and respond promptly to enquiries. Establish a clear customer journey and enable your customers to manage their own returns, all on a secure digital platform with improved controls and visibility.

Lost Property, Lost and Found, Artificial Intelligence, AI, Network Effect, Sustainability, Recycling, Image Recognition, Customer Experience, Operational Efficiency, Business solutions, Innovation, Transformation, Cloud Technology, and Technology