Entity
  • Playvox by NICE

    Created in 2012
  • BETA

    Up & running (A)
    Existing signals show a regular activity
  • Social networks

    3 1,737 17,699
  • Activities

  • Technologies

  • Entity types

  • Location

    530 Lawrence Expy #905, Sunnyvale, CA 94085, USA

    Sunnyvale

    United States of America

  • Employees

    Scale: 201-500

    Estimated: 88

  • Engaged corporates

    6
    0 5
  • Added in Motherbase

    5 years ago
Description
  • Value proposition

    Welcome to the digital era of workforce engagement management!

    Playvox by NICE's powerfully simple workforce engagement management (WEM) solutions transform customer care. We deeply understand that exceptional employee engagement produces extraordinary customer experiences, and we love creating tools that help our customers unlock the full potential in every employee and every interaction. Playvox by NICE powers the world's fastest-growing brands. Our agent-empowering suite of workforce management, quality assurance, performance, learning, customer AI, and gamification lives seamlessly in the modern support operations ecosystem with tools like Amazon Connect, Salesforce, Slack, ServiceNow, and Zendesk.

    Quality Assurance, Call Center, Coaching, Contact Centers, Call Center Quality Monitoring, Voice of the Customer, Customer Experience Management, Agent Performance Management, and Workforce Management

  • Contact Center Software | Cloud Native | Digital First | Playvox

    Playvox equips contact centers a with cloud-native, digital-first customer service solutions for Quality Management, Workforce Management, and beyond!

  • https://www.playvox.com/
Corporate interactions BETA
Corporate TypeTweets Articles
Amazon Web Services (AWS)
Amazon Web Services (AWS)
IT services, IT Services and IT Consulting
Amazon Web Services (AWS)
IT services, IT Services and IT Consulting
Other

18 Jul 2024


Meta
Meta
Software Development
Meta
Software Development
Other

10 Feb 2023


Salesforce
Salesforce
IT services, Internet
Salesforce
IT services, Internet
Not capitalistic
Partnership
Event

12 Feb 2020

13 Apr 2023



T-Mobile
T-Mobile
Telecoms, Telecommunications
T-Mobile
Telecoms, Telecommunications
Not capitalistic
Not partnership
Event

9 Dec 2021


Alchemist Accelerator
Alchemist Accelerator
Startup accelerator & VC, Fundraising
Alchemist Accelerator
Startup accelerator & VC, Fundraising
Capitalistic
Not partnership
Not event

31 Mar 2015


McKinsey & Company
McKinsey & Company
Consulting, Business Consulting and Services
McKinsey & Company
Consulting, Business Consulting and Services
Other

21 Oct 2022


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