Heyday by Hootsuite
Created in 2017
- BETA
Up & running (A)
Existing signals show a regular activity Social networks
540 5,429Activities
Technologies
Entity types
Location
1100 Av. des Canadiens-de-Montréal, Montréal, QC H3B 2S2, Canada
Montréal
Canada
Employees
Scale: 51-200
Estimated: 27
Engaged corporates
4
0 5Added in Motherbase
5 years, 4 months ago
e-commerce Value proposition
Conversational AI platform that empowers brands to deliver exceptional experiences at scale.
Heyday is a conversational AI platform on a mission to make buying from a brand as easy as messaging a friend.
Using our AI-powered virtual assistant, live chat and video shopping features, shoppers can get the same interactive, conversational experience online as they do in-store — whether they’re looking to browse, buy, or get support.
Taking advantage of our AI-powered chatbot's sophisticated natural language processing (NLP), smart conversation routing, and unlimited scalability, retailers like Lacoste, Decathlon, Dynamite, Rudsak and Jack & Jones use Heyday to accelerate online sales, shorten customer support queues while lowering costs, and deliver a truly omnichannel shopping experience.
Conversational commerce, conversational shopping, ecommerce, e-commerce, retail, omnichannel, virtual shopping, live shopping, customer experience, customer service, AI, artificial intelligence, CRM, chatbot, live chat, natural language processing, natural language understanding, natural language generation, conversational AI, conversion, and customer retention
Social Media Engagement Tools and Social Selling Tools
Win more likes, charm your audience, and track your performance on social media. Hootsuite’s engagement tools make it easy.
https://heyday.hootsuite.com/
Heyday est une startup Canadienne créée en 2017 et spécialisée dans le commerce conversationnel, la startup est également implanté en France.
La solution propose une expérience client mixant plusieurs technologies :
- Un chatbot permettant de filtrer les demandes des visiteurs d'un site internet de e-commerce soit en répondant directement à leurs interrogations et en les guidant vers l'achat grâce à des recommandations personnalisées, soit en les redirigeant vers un vendeur humain.
- Une application pour les agents/vendeurs leur permettant de gérer les demandes qualifiées provenant du site internet
- Une solution de consultations vidéo en direct entre les visiteurs du site internet et les vendeurs présents dans les magasins en physique
Côté tarif la startup propose des forfaits à partir de 499$/mois. Le paiement se fait par Stripe ou Shopify.
| Corporate | Type | Tweets | Articles | |
|---|---|---|---|---|
 PYMNTS Online Audio and Video Media | PYMNTS Online Audio and Video Media | Other 27 Jul 2022 | | |
 DECATHLON FRANCE Retail and Distribution, Retail | DECATHLON FRANCE Retail and Distribution, Retail | Not capitalistic Partnership Event 6 Oct 2021 | | |
 L'Oréal Cosmetics, Personal Care Product Manufacturing | L'Oréal Cosmetics, Personal Care Product Manufacturing | Other 22 Jun 2020 | | |
 ServiceNow Research IT services, Research, Research Services | ServiceNow Research IT services, Research, Research Services | Other 6 Dec 2016 | | |