Entity
  • Asociación DEC

    Created in 2014
  • BETA

    Up & running (A)
    Existing signals show a regular activity
  • Social networks

    3,622 12,087
  • Activities

  • Entity types

  • Location

    Av. de Europa, 19, 28224 Pozuelo de Alarcón, Madrid, Spain

    Pozuelo de Alarcón

    Spain

  • Employees

    Scale: 11-50

    Estimated: 32

  • Engaged corporates

    52
    5 52
  • Added in Motherbase

    5 years, 5 months ago
Description
  • Value proposition

    [Automatic translation follows] We promote the development and implementation of best practices in Customer Experience and Employee Experience

    Welcome to DEC, the Association that brings together companies and professionals who pursue excellence in Customer Experience.
    DEC promotes the development and implementation of best practices in Customer Experience management in Spain and Latin America. We invite all organizations and professionals to exchange best practices and knowledge and join together to share our vision: that all companies deliver a unique, differential and profitable experience that generates true bonds with their customers.

    These are the major brands that have promoted the creation of DEC:
    Aegon, Aena Aeropuertos, Alsa, Altadis, Asisa, Banco Santander, Bain & Company, Cetelem, Cigna, Coca-Cola, Correos, Endesa, E.ON, EOI, Everis, Gas Natural Fenosa, Grass Roots, IATA, Iberia, Kutxa, Mapfre, Mercedes Benz, MDS, MetLife, Mutua Madrileña, Opticalia, Parques Reunidos, Salesforce and Segurcaixa Adeslas.

    Customer Experience, Customer Experience, CX, Employee Experience, Employee Experience, and Customer Journey

  • Original language

    Promovemos el desarrollo e implementación de las mejores prácticas en Experiencia de Cliente y Experiencia de Empleado

    Te damos la bienvenida a DEC, la Asociación que reúne a las empresas y profesionales que persiguen la excelencia en la Experiencia de Cliente.
    DEC promueve el desarrollo e implementación de las mejores prácticas en la gestión de la Experiencia de Cliente en España e Iberoamérica. Invitamos a todas las organizaciones y profesionales a intercambiar mejores prácticas y conocimiento y unirse para compartir nuestra visión: que todas las empresas entreguen una experiencia única, diferencial y rentable que genere verdaderos vínculos con sus clientes.

    Estas son las grandes marcas que han promovido la creación de DEC:
    Aegon, Aena Aeropuertos, Alsa, Altadis, Asisa, Banco Santander, Bain & Company, Cetelem, Cigna, Coca-Cola, Correos, Endesa, E.ON, EOI, Everis, Gas Natural Fenosa, Grass Roots, IATA, Iberia, Kutxa, Mapfre, Mercedes Benz, MDS, MetLife, Mutua Madrileña, Opticalia, Parques Reunidos, Salesforce y Segurcaixa Adeslas.

    Experiencia de Cliente, Customer Experience, CX, Employee Experience, Experiencia de Empleado, and Customer Journey

  • DEC | Asociación Para El Desarrollo de la Experiencia de Cliente

    DEC es la primera organización profesional que promueve el desarrollo de las mejores prácticas y la búsqueda de la excelencia en la Experiencia de Cliente.

  • https://asociaciondec.org/
Corporate interactions BETA
Corporate TypeTweets Articles
Aegon
Aegon
Insurance, Financial Services
Aegon
Insurance, Financial Services
Other

5 May 2023

3 Sep 2024



EDP
EDP
Energy, Utilities
EDP
Energy, Utilities
Other

19 Feb 2023


TotalEnergies
TotalEnergies
Energy, Oil and Gas
TotalEnergies
Energy, Oil and Gas
Other

5 May 2023

21 Mar 2024



BBVA
BBVA
Bank, Banking
BBVA
Bank, Banking
Other

5 May 2023

13 Jun 2024



Airbnb
Airbnb
Real Estate, Software Development
Airbnb
Real Estate, Software Development
Other

2 Jan 2023


Bain & Company France
Bain & Company France
Business Consulting and Services
Bain & Company France
Business Consulting and Services
Other

17 Jan 2023


Finextra
Finextra
Finance, Online Audio and Video Media
Finextra
Finance, Online Audio and Video Media
Other

23 Aug 2022


Iberdrola
Iberdrola
Energy, Renewable Energy Semiconductor Manufacturing
Iberdrola
Energy, Renewable Energy Semiconductor Manufacturing
Other

5 May 2023

28 Dec 2023



Gartner
Gartner
Consulting, Information Services
Gartner
Consulting, Information Services
Other

30 Mar 2023


General Motors
General Motors
Automobile, Motor Vehicle Manufacturing
General Motors
Automobile, Motor Vehicle Manufacturing
Other

9 Sep 2019


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