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3,622 12,087Activities
Entity types
Location
Av. de Europa, 19, 28224 Pozuelo de Alarcón, Madrid, Spain
Pozuelo de Alarcón
Spain
Employees
Scale: 11-50
Estimated: 32
Engaged corporates
52Added in Motherbase
5 years, 5 months ago[Automatic translation follows] We promote the development and implementation of best practices in Customer Experience and Employee Experience
Welcome to DEC, the Association that brings together companies and professionals who pursue excellence in Customer Experience.
DEC promotes the development and implementation of best practices in Customer Experience management in Spain and Latin America. We invite all organizations and professionals to exchange best practices and knowledge and join together to share our vision: that all companies deliver a unique, differential and profitable experience that generates true bonds with their customers.
These are the major brands that have promoted the creation of DEC:
Aegon, Aena Aeropuertos, Alsa, Altadis, Asisa, Banco Santander, Bain & Company, Cetelem, Cigna, Coca-Cola, Correos, Endesa, E.ON, EOI, Everis, Gas Natural Fenosa, Grass Roots, IATA, Iberia, Kutxa, Mapfre, Mercedes Benz, MDS, MetLife, Mutua Madrileña, Opticalia, Parques Reunidos, Salesforce and Segurcaixa Adeslas.
Customer Experience, Customer Experience, CX, Employee Experience, Employee Experience, and Customer Journey
Promovemos el desarrollo e implementación de las mejores prácticas en Experiencia de Cliente y Experiencia de Empleado
Te damos la bienvenida a DEC, la Asociación que reúne a las empresas y profesionales que persiguen la excelencia en la Experiencia de Cliente.
DEC promueve el desarrollo e implementación de las mejores prácticas en la gestión de la Experiencia de Cliente en España e Iberoamérica. Invitamos a todas las organizaciones y profesionales a intercambiar mejores prácticas y conocimiento y unirse para compartir nuestra visión: que todas las empresas entreguen una experiencia única, diferencial y rentable que genere verdaderos vínculos con sus clientes.
Estas son las grandes marcas que han promovido la creación de DEC:
Aegon, Aena Aeropuertos, Alsa, Altadis, Asisa, Banco Santander, Bain & Company, Cetelem, Cigna, Coca-Cola, Correos, Endesa, E.ON, EOI, Everis, Gas Natural Fenosa, Grass Roots, IATA, Iberia, Kutxa, Mapfre, Mercedes Benz, MDS, MetLife, Mutua Madrileña, Opticalia, Parques Reunidos, Salesforce y Segurcaixa Adeslas.
Experiencia de Cliente, Customer Experience, CX, Employee Experience, Experiencia de Empleado, and Customer Journey
DEC es la primera organización profesional que promueve el desarrollo de las mejores prácticas y la búsqueda de la excelencia en la Experiencia de Cliente.
Corporate | Type | Tweets | Articles | |
---|---|---|---|---|
Aegon Insurance, Financial Services | Aegon Insurance, Financial Services | Other 5 May 2023 3 Sep 2024 | | |
EDP Energy, Utilities | EDP Energy, Utilities | Other 19 Feb 2023 | | |
TotalEnergies Energy, Oil and Gas | TotalEnergies Energy, Oil and Gas | Other 5 May 2023 21 Mar 2024 | | |
BBVA Bank, Banking | BBVA Bank, Banking | Other 5 May 2023 13 Jun 2024 | | |
Airbnb Real Estate, Software Development | Airbnb Real Estate, Software Development | Other 2 Jan 2023 | | |
Bain & Company France Business Consulting and Services | Bain & Company France Business Consulting and Services | Other 17 Jan 2023 | | |
Finextra Finance, Online Audio and Video Media | Finextra Finance, Online Audio and Video Media | Other 23 Aug 2022 | | |
Iberdrola Energy, Renewable Energy Semiconductor Manufacturing | Iberdrola Energy, Renewable Energy Semiconductor Manufacturing | Other 5 May 2023 28 Dec 2023 | | |
Gartner Consulting, Information Services | Gartner Consulting, Information Services | Other 30 Mar 2023 | | |
General Motors Automobile, Motor Vehicle Manufacturing | General Motors Automobile, Motor Vehicle Manufacturing | Other 9 Sep 2019 | |