Asociación DEC
Created in 2014
- BETA
Up & running (A)
Existing signals show a regular activity Social networks
3,622 12,087Activities
Entity types
Location
Av. de Europa, 19, 28224 Pozuelo de Alarcón, Madrid, Spain
Pozuelo de Alarcón
Spain
Employees
Scale: 11-50
Estimated: 32
Engaged corporates
45
4 45Added in Motherbase
5 years, 3 months ago
consulting Value proposition
[Automatic translation follows] We promote the development and implementation of best practices in Customer Experience and Employee Experience
Welcome to DEC, the Association that brings together companies and professionals who pursue excellence in Customer Experience.
DEC promotes the development and implementation of best practices in Customer Experience management in Spain and Latin America. We invite all organizations and professionals to exchange best practices and knowledge and join together to share our vision: that all companies deliver a unique, differential and profitable experience that generates true bonds with their customers.
These are the major brands that have promoted the creation of DEC:
Aegon, Aena Aeropuertos, Alsa, Altadis, Asisa, Banco Santander, Bain & Company, Cetelem, Cigna, Coca-Cola, Correos, Endesa, E.ON, EOI, Everis, Gas Natural Fenosa, Grass Roots, IATA, Iberia, Kutxa, Mapfre, Mercedes Benz, MDS, MetLife, Mutua Madrileña, Opticalia, Parques Reunidos, Salesforce and Segurcaixa Adeslas.
Customer Experience, Customer Experience, CX, Employee Experience, Employee Experience, and Customer JourneyOriginal language
Promovemos el desarrollo e implementación de las mejores prácticas en Experiencia de Cliente y Experiencia de Empleado
Te damos la bienvenida a DEC, la Asociación que reúne a las empresas y profesionales que persiguen la excelencia en la Experiencia de Cliente.
DEC promueve el desarrollo e implementación de las mejores prácticas en la gestión de la Experiencia de Cliente en España e Iberoamérica. Invitamos a todas las organizaciones y profesionales a intercambiar mejores prácticas y conocimiento y unirse para compartir nuestra visión: que todas las empresas entreguen una experiencia única, diferencial y rentable que genere verdaderos vínculos con sus clientes.
Estas son las grandes marcas que han promovido la creación de DEC:
Aegon, Aena Aeropuertos, Alsa, Altadis, Asisa, Banco Santander, Bain & Company, Cetelem, Cigna, Coca-Cola, Correos, Endesa, E.ON, EOI, Everis, Gas Natural Fenosa, Grass Roots, IATA, Iberia, Kutxa, Mapfre, Mercedes Benz, MDS, MetLife, Mutua Madrileña, Opticalia, Parques Reunidos, Salesforce y Segurcaixa Adeslas.
Experiencia de Cliente, Customer Experience, CX, Employee Experience, Experiencia de Empleado, and Customer Journey
DEC | Asociación Para El Desarrollo de la Experiencia de Cliente
DEC es la primera organización profesional que promueve el desarrollo de las mejores prácticas y la búsqueda de la excelencia en la Experiencia de Cliente.
https://asociaciondec.org/
| Corporate | Type | Tweets | Articles | |
|---|---|---|---|---|
 Meta Software Development | Meta Software Development | Other 5 Sep 2024 | | |
 Comunidad de Madrid National and local authorities, Government Administration | Comunidad de Madrid National and local authorities, Government Administration | Other 3 Oct 2023 | | |
 Leroy Merlin Retail and Distribution, Retail | Leroy Merlin Retail and Distribution, Retail | Other 10 Jun 2024 | | |
 Fnac Retail and Distribution, Retail | Fnac Retail and Distribution, Retail | Other 9 Oct 2023 | | |
 Tesla Automobile, Motor Vehicle Manufacturing | Tesla Automobile, Motor Vehicle Manufacturing | Other 24 Jul 2023 | | |
 EY Pythagoras IT Services and IT Consulting | EY Pythagoras IT Services and IT Consulting | Other 6 Dec 2021 | | |
 MSD Pharmaceutical, Pharmaceutical Manufacturing | MSD Pharmaceutical, Pharmaceutical Manufacturing | Other 3 Apr 2023 | | |
 BNP Paribas Personal Finance Finance, Banking | BNP Paribas Personal Finance Finance, Banking | Other 22 Dec 2023 | | |
 Renault Group Automobile, Motor Vehicle Manufacturing | Renault Group Automobile, Motor Vehicle Manufacturing | Other 10 Mar 2023 | | |
 Generali Insurance | Generali Insurance | Other 10 Jun 2024 | | |