Value proposition

Black Book (TM) is the premier provider of competitive intelligence, market research, opinion mining, sentiment analysis, services evaluation and strategic consulting services to companies worldwide. We gather unbiased, accurate and timely competitive services information, client experience measurements and user opinions.

Black Book has been recognized as a Top 50 international market research firm, specializing in the technology, healthcare, outsourcing, environmental/sustainability, nonprofits, pharmaceutical, procurement, education, finance and business services sectors. We have served over 5,000 clients including all of the nation’s top 100 financial institutions, 300 largest hospitals, 50 top insurers, 100 top universities, and the world’s 400 largest technology firms. Our earned reputation for extreme accuracy and enthusiastic customer service keep our clients requesting our services year after year.

Black Book is committed to continuing research and analysis of the strategic issues in the global marketplace. We’ve developed specialized surveying tools, opinion mining and knowledge management systems that enable our consultants to create and share innovative approaches worldwide.

Black Book divisions include:

Black Book Rankings (healthcare)

Black Book Reports (environment, sustainability, energy, nonprofits)

Black Book Polls (politics, government, education)

Opinion Miners (database mining)

Market Research, Opinion Mining, Consulting, Business Development Consulting, Economic Development Consulting, Client Experience and Customer Satisfaction Polling, Surveying, Marketplace Recognition, and Healthcare