Value proposition

InMoment, a Press Ganey Forsta company, the leader in improving experiences and the highest recommended CX platform and services company in the world is renowned for helping clients collect and integrate customer experience data to uncover the insights that enable the smartest actions. As the pace setters in applying award-winning AI, its global clients activate every byte of their experience data—from structured surveys and social reviews to unstructured conversations from call logs, emails, support tickets, and chat transcripts to breakdown data silos.

This unique technology combined with in-house industry experts empower brands to gain ROI from their CX programs in half the time as its competitors. Unlock the true potential of every piece of customer data with InMoment.

To learn more, visit inmoment.com

Customer experience optimization, Employee engagement, Social reviews & advocacy, Customer feedback, Text analytics, Net promoter score, Customer loyalty and retention, Voice of Customer, Reputation Management, Natural Language Processing, and Omnichannel Analytics