Sparkcentral by Hootsuite
Entity

  • Sparkcentral by Hootsuite

    Created in 2011
  • BETA

    Up & running (A)
    Existing signals show a regular activity

  • Social networks

    18 3,846

  • Activities

    uxtech

  • Technologies

    SaaS

  • Entity types

    Startup

  • Location

    Americas Tower, 7th floor, New York, NY 10036, USA

    New York

    United States of America

  • Employees

    Scale: 11-50

    Estimated: 5

  • Engaged corporates

    2
    2 0

  • Added in Motherbase

    5 years, 7 months ago
Description
  • Value proposition

    Effortless Customer Care

    We provide a turnkey enterprise SaaS contact center solution integrating a wide range of asynchronous communication channels in a single workflow and UI enabling bot & human collaboration. Channels we support include: WhatsApp, Facebook, Facebook Messenger, Instagram, SMS, RCS, ABC and modern live chat SDKs for In-Web and In-App messaging. Our clients are customer centric enterprises such as Zappos, Emirates Airlines, Air Canada, Engie, AXA, MTN, Noon, citizenM hotels, Netflix and Slack to name a few.

    WhatsApp, WhatsApp Business, Live Chat, Messaging, Social Media, Social Customer Care, Customer Service, Facebook, Twitter, Instagram, Messenger, Social, Customer Engagement, Customer Experience, Customer Service Platform, Digital Customer Service, contact center, and IVR deflection

Corporate interactions BETA
Corporate TypeTweets Articles
Scale-Ups.eu
Scale-Ups.eu
Events Services
Scale-Ups.eu
Events Services 		Not capitalistic
Not partnership
Event

22 Jan 2015


Salesforce
Salesforce
IT services, Internet
Salesforce
IT services, Internet 		Other

11 Jul 2014


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