Value proposition

Bonobo AI is the first conversational intelligence platform for organizations seeking to know their customers and grow customer relationships at scale. It’s more difficult than ever for customer-facing leaders to keep tabs on a large customer base with complex, unstructured customer interactions across multiple channels (voice, chat, email, and more). Bonobo centralizes fragmented customer interaction data from across channels and leverages AI to power action-ready insights from throughout the entire customer journey. The result is an immediate lift in customer conversion, upsell, and retention, and a lasting competitive advantage through more engaged and loyal customers.

AI and Conversational Intelligence