Social networks
397 1,535 1,432Activities
Technologies
Entity types
Location
1 Rue de Stockholm, 75008 Paris, France
Paris
France
Employees
Scale: 11-50
Estimated: 30
SIREN
531163210Engaged corporates
37Added in Motherbase
6 years, 4 months agounderstanding humans - live!
#SpeechAnalytics | #PRX | #VocalCookie
Sales and Customer loyalty is about great conversations - Our owned AI Vocal CookieTM technology transforms customer calls into activable Marketing data insights.
Vocal CookieTM a unique bridge between Marketing and Customer Care, boosting Sales and Customer Loyalty.
The "Cookie Vocal" technology structures and classifies customer calls conversations into valuable marketing and customer care data insights to understand and extract customer profiles, needs or complaints, enabling to re-engage and measure Best & Worst practices of Online to Offline customer experiences.
We capture the Call Content thanks to real time in-depth analysis of the Conversation, through signal analysis, Vocal recognition and Semantics
Call Intelligence, Speech Recognition, Artificial Intelligence, Machine Learning, ASR, Data, Customer Relationship, Customer Experience, Speech Analytics, PRX, and Speech-to-Text
understanding humans - live!
#SpeechAnalytics | #PRX | #VocalCookie
Allo-Media's technologies provide brands a unique decisional tool for marketing, trades and client relationship :
− For client acquisition, real time data analysis enables to gain nearly 5% of additional sales thanks to the commercial retargeting (call, text message, online retargeting, display...) on prospects who did not complete their purchase during the first call.
− For marketing, Allo-Media is opening a new data universe which enables the analysis of the entire client experience, bridging the online & offline budgets, and significantly improving campaigns efficiency, with a nearly 50% growth in the conversion rate of advertising investments.
− For customer service, Allo-Media highlights precisely customers’ pain points and inadequate processes and enables to reduce polluting calls by nearly 10% while increasing client satisfaction and reducing churn. The impact on Net Promoter Score or client recommendation rate can be improved by up to +10%.
− Finally, the simplicity of the Vocal Cookie setup - based on calls routing and Saas - is unrivalled. Setup does not require any specific IT development by the client and can be deployed within a month.
The private and sensitive data of these intentionist customers are rendered anonymous in order to respect their confidentiality.
uh.live offre des solutions d'IA vocale pour la transcription, l'analyse des sentiments et le suivi des conversions. Boostez l'expérience client.
Corporate | Type | Tweets | Articles | |
---|---|---|---|---|
BNP Paribas Bank, Banking | BNP Paribas Bank, Banking | Other 29 Nov 2023 | | |
Paris&Co Startup accelerator & VC, Civic and Social Organizations | Paris&Co Startup accelerator & VC, Civic and Social Organizations | Other 5 Dec 2023 | | |
SFR Telecoms, Telecommunications | SFR Telecoms, Telecommunications | Other 28 Sep 2023 | | |
La Poste Groupe Postal services, Truck Transportation | La Poste Groupe Postal services, Truck Transportation | Other 28 Sep 2023 | | |
Paris Retail Week Events Services | Paris Retail Week Events Services | Not capitalistic Not partnership Event 24 Sep 2019 | | |
Petit Web Media, Advertising Services | Petit Web Media, Advertising Services | Not capitalistic Not partnership Event 14 Oct 2019 | | |
BFM Business Media, Broadcast Media Production and Distribution | BFM Business Media, Broadcast Media Production and Distribution | Not capitalistic Not partnership Event 13 May 2020 | | |
Le Figaro Media, Newspaper Publishing | Le Figaro Media, Newspaper Publishing | Not capitalistic Partnership Event 4 Dec 2018 | | |
MEDEF NGO, Think Tank, Civic and Social Organizations | MEDEF NGO, Think Tank, Civic and Social Organizations | Not capitalistic Partnership Event 31 Aug 2018 | | |
Google IT services, Software Development | Google IT services, Software Development | Not capitalistic Not partnership Event 12 Apr 2018 | |