Value proposition

Customer Experiences Designed for a Virtual World

Our mission at ACF Technologies is to help you create a better customer experience through queue management, BPM, virtual check-in, appointment scheduling, wayfinding, marketing one to one and machine learning technologies. Developed with your customer’ comfort in mind, our platform takes the pressure off your staff by allowing patients to check-in quickly and easily. Reduced wait times improve the customer experience, while customized metrics improve your operations. Organizations can access real-time insights into customer journeys, and use this information to improve their experience.

Customer Experience Management innovations include:
Digitally transform the customer experience
Take advantage of the new engagement technologies
Optimize front and back office processes
Learn and respond to consumer behaviors
Drive more revenue based on cost reduction and increasing loyalty
Increase customer satisfaction
Analytics for leaner processes and cost reductions
Information and product offerings specific to individual clients

customer experience management, queue management, customer journey management, patient flow management, digital signage, omnichannel integration, customer feedback systems, virtual queuing, patient experience management, customer flow management, citizen experience management, Digital Transformation, Appointments scheduling, Virtual CheckIn, and Get In Line Online