Value proposition

Alerting and on-call | Incident Management

Sound the alarm, assemble the team, and work the problem — all without a single swivel of the chair. FireHydrant is the only all-in-one incident management platform that helps teams manage incidents from the moment something seems off until you’ve learned from the retro.

Companies like DocuSign, LaunchDarkly, 1Password, Duo, Snyk, and many more use FireHydrant to reduce manual work, get everyone on the same page, and improve time to resolution. Here’s how FireHydrant works across the entire incident lifecycle:

Team-based alerting and on-call scheduling
You built it, you own it, and now you can design the schedules, rules, and escalation policies you need for it. Get ultimate control over on-call management.

Automated, unified incident response
Confidently move from declared to resolved in a shared workspace that brings your team and tools together in Slack without all the context switching.

Actionable learnings and analytics
Automatic data capture, guided retrospectives, and built-in metrics on everything from alert-to-noise to MTTX cement insight-driven improvement in your culture.

Checking the boxes? We’ve got you covered:

✅API-first
✅25+ integrations with tools like PagerDuty, Slack, DataDog and more
✅Terraform provider
✅ Slack-first and web UI with feature parity
✅Soc II compliant
✅Meaningful AI roadmap