Value proposition

E-commerce Returns & Exchanges

Elyn’s e-commerce returns portal helps brands lower their refund rates by letting customers make online exchanges for different sizes, colors, styles, products (regardless of price), or even store credit and gift cards.

We help our clients achieve:
1. 30% cash retention by converting refunds into exchanges, store credit, or gift cards
2. 40% decrease in the number of return-related customer support tickets
3. Luxury-grade post-purchase experiences for their customers