Value proposition

Paldesk is a live chat and omnichannel helpdesk solution that lets you engage, convert, and retain clients in real time.

Paldesk is a live chat & helpdesk software that helps businesses provide superior customer service through multiple available channels, including:

Live chat
Email
Facebook
Viber
WhatsApp
Telegram

...as well as through external channels like Skype and Instagram, and a Paldesk Agent mobile app for iOS and Android.

Streamline messages from various channels to gain a comprehensive overview of all your support requests and promptly reply to your clients without juggling multiple browser tabs. Install your live chat widget in a few minutes, set up email forwarding, create integrations with other channels, and take your customer experience to the next level.

Engage, convert, and retain from one place, in a matter of minutes.

Sounds good? Give it a shot!

Customer Support, Live Chat, Helpdesk, Omnichannel platform, Customer Care, Visitor tracking, Ticketing System, E-books, Customer service, Knowledge base, Customer experience, Multichannel, and Blogs