Calldesk
Created in 2016
Up & running (A)
Existing signals show a regular activitySocial networks
69 249 2,389Activities
Technologies
Entity types
Location
29 Rue des Petites Écuries, 75010 Paris, France
Paris
France
Employees
Scale: 11-50
Estimated: 19
SIREN
819861436Engaged catalyst
14
0 0Added in Motherbase
6 years, 8 months ago
Value proposition
calldesk enables contact centers to automate repetitive inbound calls to deliver the best customer experience while optimizing costs. As the European pioneer of AI-powered voice agents (autonomous virtual agents available immediately, 24/7 and without queue time), calldesk enables contact centers to free up thousands of hours to focus their agents on high value-added interactions.
Calldesk voice agents are in production in the customer services of COVEA, Enedis, La Poste, OUI.sncf, CNP Assurances and Dalkia, and handled >10 million calls in 2019. For more information, visit our website → calldesk.ai
artificial intelligence, voicebot, vocal virtual agent, conversational agent, voicebots, customer service, call center, contact center, customer experience, AI-based virtual agent, callbot, and callbotsOriginal language
Calldesk permet aux services clients d'automatiser les appels entrants répétitifs afin d'offrir la meilleure expérience client tout en optimisant les coûts. Pionnier européen des callbots, des agents virtuels autonomes disponibles immédiatement, 24h/24 et sans temps d'attente, calldesk permet aux centres de contact de libérer des milliers d'heures pour permettre aux agents de se concentrer sur les interactions à forte valeur ajoutée.
En production au sein des services client de COVEA, Enedis, La Poste, OUI.sncf, CNP Assurances ou Dalkia, les callbots calldesk ont traité >10 millions d'appels en 2019. Pour en savoir plus, rendez-vous sur notre site Internet → calldesk.fr
Leader européen des callbots pour la relation client
Automatisez les appels répétitifs dans votre centre de relation client grâce aux callbots et libérez le temps de vos équipes.
https://www.calldesk.fr/
| Catalyst | Type | Tweets | Articles | |
|---|---|---|---|---|
 Google IT services, Software Development | Google IT services, Software Development | Other 20 Sep 2017 | | |
 Techstars Startup accelerator & VC, Venture Capital & Private Equity | Techstars Startup accelerator & VC, Venture Capital & Private Equity | Other 5 Apr 2019 | | |
 Région Ile de France National and local authorities, Government Administration | Région Ile de France National and local authorities, Government Administration | Not capitalistic Not partnership Event 28 Oct 2019 | | |
 Adobe IT services, Software Development | Adobe IT services, Software Development | Not capitalistic Partnership Event 12 Dec 2017 | | |
 Amazon IT services, Consumer Electronics, Software Development | Amazon IT services, Consumer Electronics, Software Development | Other 21 Dec 2017 | | |
 SUEZ Energy, Environment, Environmental Services | SUEZ Energy, Environment, Environmental Services | Other 1 Nov 2017 | | |
 Groupe SNCF Transport, Truck Transportation | Groupe SNCF Transport, Truck Transportation | Not capitalistic Not partnership Event 25 May 2018 | | |
 BNP Paribas Bank, Banking | BNP Paribas Bank, Banking | Not capitalistic Not partnership Event 13 Dec 2017 | | |
 Orange Telecoms, Law Practice, Telecommunications | Orange Telecoms, Law Practice, Telecommunications | Not capitalistic Not partnership Event 12 Jun 2017 | | |
 Accenture Consulting, audit, Business Consulting and Services | Accenture Consulting, audit, Business Consulting and Services | Other 5 Jul 2018 | | |